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- Tasks: Assist customers, book appointments, dispense glasses, and maintain records while gaining valuable experience.
- Company: Join Louise Sloan Opticians, a respected independent practice known for quality eye care in Horsham.
- Benefits: Enjoy your birthday off, no Sunday shifts, healthcare cashback, retail discounts, and a cycle to work scheme.
- Why this job: This role offers hands-on training, a supportive team culture, and the chance to make a real impact.
- Qualifications: No prior experience needed; just bring enthusiasm and a desire to learn in the optical field.
- Other info: Work hours are 9am - 5:30pm, with Saturday shifts required; close to public transport.
What\’s in it for you?:
Optical Assistant Apprentice Vacancy – Louise Sloan Opticians, Horsham
Are you ready to take the first step in a rewarding and engaging career? Louise Sloan Opticians is a long-established independent practice offering warm, high-quality eye care. With advanced diagnostic capabilities, personalised service, and a thoughtful leadership team, it remains a standout choice for both routine and specialised optical needs in Horsham.
We are looking for enthusiastic individuals to join our team as an Optical Assistant Apprentice. This is a fantastic opportunity for someone interested in pursuing a career in the optical industry and looking to gain valuable experience and skills. As our new apprentice, you will work alongside experienced team members to provide excellent customer service. Responsibilities include booking appointments, dispensing glasses, maintaining records, and advising customers on products, all while working towards a recognised qualification.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
About the Role:
We are seeking an Optical Assistant Apprentice to deliver outstanding patient care. You will learn to provide expert advice, share knowledge on frames and fittings, and deliver ongoing care to ensure patients feel confident, comfortable, and cared for.
This role is ideal for someone who genuinely enjoys helping people, takes pride in offering honest advice, building trust, and being part of a supportive team. You will be given the necessary tools, time, and encouragement to perform your duties to a high standard, with collaboration being a key aspect of our work culture.
You will work with a dedicated Mentor and training provider to learn about the industry, support clinicians with the patient journey, and be involved in frame styling, lens choices, fittings, adjustments, and aftercare. You will be trained to offer tailored product knowledge based on each patient\’s visual and lifestyle needs, and support more complex prescriptions with team assistance.
Your daily duties will include greeting customers, understanding prescriptions, offering personalised product advice, and administrative tasks. The role will evolve over time, making it a dynamic and engaging position.
Additional Information:
- Our working hours are 9am – 5:30pm
- We are a team of 8
- This role requires working Saturdays
- The train station is a 10-minute walk from the practice, with multiple car parks nearby
Training for the Level 3 Optical Assistant Apprenticeship includes:
- Functional Skills Level 2 in Maths and Literacy (can be obtained during the course)
- Development opportunities and challenges
- Equality and diversity awareness
- British values: democracy, rule of law, respect and tolerance, individual liberty
- Prevent safeguarding measures
- Digital skills development
What\’s Next?: If you are interested in a rewarding career in the optical industry, please apply with your CV by clicking \’Apply\’. A member of our recruitment team will contact you. Salary range: GBP £8.50 per hour.
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Optical Assistant Apprenticeship employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant Apprenticeship
✨Tip Number 1
Research Louise Sloan Opticians thoroughly. Familiarise yourself with their services, values, and the community they serve. This knowledge will help you demonstrate your genuine interest in the practice during any interviews or conversations.
✨Tip Number 2
Prepare to discuss your passion for customer service. Since the role involves providing excellent patient care, think of examples from your past experiences where you've gone above and beyond to help someone. This will show that you align with their commitment to high-quality service.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as an Optical Assistant Apprentice. This insider knowledge can give you a competitive edge.
✨Tip Number 4
Be ready to showcase your willingness to learn. The apprenticeship is about gaining skills and knowledge, so express your enthusiasm for training and development opportunities. Highlight any relevant courses or experiences that demonstrate your commitment to personal growth.
We think you need these skills to ace Optical Assistant Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to customer service and the optical industry. Mention any previous roles where you interacted with customers or worked in a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the Optical Assistant Apprenticeship. Explain why you are interested in the role and how your values align with those of Louise Sloan Opticians.
Showcase Your Soft Skills: Emphasise your interpersonal skills, such as communication and empathy, which are crucial for providing excellent patient care. Use specific examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hakim Group
✨Show Your Enthusiasm
Make sure to express your genuine interest in the optical industry during the interview. Talk about why you want to become an Optical Assistant and how you can contribute to the team at Louise Sloan Opticians.
✨Prepare for Common Questions
Anticipate questions related to customer service and teamwork, as these are crucial for the role. Think of examples from your past experiences where you demonstrated these skills, even if they are from different contexts.
✨Research the Company
Familiarise yourself with Louise Sloan Opticians and their values. Understanding their approach to patient care and the services they offer will help you align your answers with their expectations.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and the apprenticeship programme.
