At a Glance
- Tasks: Assist customers, book appointments, dispense glasses, and maintain records while gaining valuable experience.
- Company: Join Louise Sloan Opticians, a respected independent practice known for quality eye care in Horsham.
- Benefits: Enjoy your birthday off, no Sunday shifts, healthcare cashback, retail discounts, and a cycle to work scheme.
- Why this job: This role offers hands-on training, a supportive team culture, and the chance to make a real impact.
- Qualifications: No prior experience needed; just bring enthusiasm and a desire to learn in the optical field.
- Other info: Work hours are 9am - 5:30pm, with Saturday shifts required; close to public transport.
What\’s in it for you?
Optical Assistant Apprentice Vacancy – Sloan Eyecare, Horsham
Are you ready to take the first step in a rewarding and engaging career?
Sloan Eyecare is a long-established independent practice offering warm, high-quality eye care. With advanced diagnostic capabilities, personalised service, and a thoughtful leadership team, it remains a standout choice for both routine and specialised optical needs in Horsham.
We are looking for enthusiastic individuals to join our team as an Optical Assistant Apprentice. This is a fantastic opportunity for someone who is interested in pursuing a career in the optical industry and looking to gain valuable experience and skills. As our new apprentice, you will be working alongside our experienced team members to provide excellent customer service to our clients. You will be responsible for tasks such as booking appointments, dispensing glasses, maintaining accurate records, and providing advice to customers on the best products for their needs, all while working towards a recognised qualification.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cash-back on health-care purchases)
- Retail discounts
- Cycle to work scheme
About the Role
We are looking for an Optical Assistant Apprentice to join us in delivering outstanding patient care. You\’ll learn everything involved with providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust and positive relationships, and is interested in being part of a team that delivers a quality service while supporting one another. You\’ll be given the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you\’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
As an Optical Assistant Apprentice, you\’ll work with your dedicated Mentor and training provider to learn about the industry, how to support clinicians with the patient journey, and be involved with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You\’ll be trained to offer product knowledge that\’s tailored to each person\’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team.
You will be carrying out some day-to-day duties as well as developing certain skills and expanding your role over a period of time. You will be expected to greet customers, develop an understanding of clinically issued prescriptions, offer advice on products that is personalised for your patients, as well as carry out admin duties and more.
The role of an Optical Assistant changes day to day and will develop during the course of your apprenticeship, making it an exciting and interesting position to be involved in
Additional Information:
- Our working days are 9am – 5:30 pm
- We are a team of 8
- This role requires you to work Saturdays
- The train station is a 10 minute walk from the practice, and there are multiple car parks nearby
Training for the
Level 3 Optical Assistant Apprenticeship qualification includes;
- Functional Skills Level 2 in Maths and Literacy, can be obtained on the course (if required).
- Enhancement/challenge – how to develop ourselves.
- Equality and diversity – treating others equally, respect/accept others from different backgrounds.
- British values – democracy, rule of law, respect and tolerance, individual liberty.
- Prevent – safeguarding individuals from being drawn into terrorism.
- Digital skills – keeping up with technology and effective use.
What\’s Next?
If you are looking for an exciting and rewarding career in the optical industry, then we want to hear from you Please apply with your CV by clicking \’Apply\’ below and a member of our recruitment team will reach out.
Salary – Max
GBP £8.50
Salary – Min
GBP £8.50
Optical Assistant Apprenticeship employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant Apprenticeship
✨Tip Number 1
Research Louise Sloan Opticians thoroughly. Familiarise yourself with their services, values, and the community they serve. This knowledge will help you demonstrate your genuine interest in the practice during any interviews or conversations.
✨Tip Number 2
Prepare to discuss your passion for customer service. Since the role involves providing excellent patient care, think of examples from your past experiences where you've gone above and beyond to help someone. This will show that you align with their commitment to high-quality service.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as an Optical Assistant Apprentice. This insider knowledge can give you a competitive edge.
✨Tip Number 4
Be ready to showcase your willingness to learn. The apprenticeship is about gaining skills and knowledge, so express your enthusiasm for training and development opportunities. Highlight any relevant courses or experiences that demonstrate your commitment to personal growth.
We think you need these skills to ace Optical Assistant Apprenticeship
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to customer service and the optical industry. Mention any previous roles where you interacted with customers or worked in a team.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the Optical Assistant Apprenticeship. Explain why you are interested in the role and how your values align with those of Louise Sloan Opticians.
Showcase Your Soft Skills: Emphasise your interpersonal skills, such as communication and empathy, which are crucial for providing excellent patient care. Use specific examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hakim Group
✨Show Your Enthusiasm
Make sure to express your genuine interest in the optical industry during the interview. Talk about why you want to become an Optical Assistant and how you can contribute to the team at Louise Sloan Opticians.
✨Prepare for Common Questions
Anticipate questions related to customer service and teamwork, as these are crucial for the role. Think of examples from your past experiences where you demonstrated these skills, even if they are from different contexts.
✨Research the Company
Familiarise yourself with Louise Sloan Opticians and their values. Understanding their approach to patient care and the services they offer will help you align your answers with their expectations.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and the apprenticeship programme.