At a Glance
- Tasks: Assist patients, manage enquiries, and support clinical tasks in a friendly environment.
- Company: Join Underwood Eyecare, a well-established independent practice known for patient-focused care.
- Benefits: Enjoy your birthday off, no Sunday work, retail discounts, and free CPD courses.
- Other info: Part-time role (3 days/week) with flexible hours and free on-site parking.
- Why this job: Make a positive impact on patients' lives while working with cutting-edge technology and a supportive team.
- Qualifications: Must have at least 2 years' experience in an optical setting and excellent communication skills.
The predicted salary is between 15300 - 25500 £ per year.
What’s in it for you?
Optical Assistant Vacancy - Silverbergs
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role.
We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance
About the Role
We are looking for a full time Optical Assistant to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
Founded in 1957 and located in the vibrant heart of Liverpool city centre, Silverberg Opticians is your destination for expert eye care and exceptional eyewear. Renowned for our extensive collection of designer frames, we proudly curate exclusive brands such as Cartier, Moscot, and Lindberg, alongside renowned names like Chanel, Tom Ford, Ray-Ban, and Maui Jim.
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another.
As an Optical Assistant, you’ll have experience supporting patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues.
Additional Information:
- This role is ideal for someone with previous experience working in optics
- Our frame selection include Chanel, Tom Ford, Ray-Ban, and Maui Jim
- This role requires you to work every Saturday
What's Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary - Max
Salary - Min
Optical Assistant employer: Hakim Group
Join us as an Internal Communications Manager and become a vital part of our dynamic team, where your creativity and strategic insight will help shape the future of our organisation. We offer a supportive work culture that prioritises employee wellbeing, with benefits such as a competitive salary, generous leave policies, and opportunities for professional growth. Located in a vibrant area, you'll have access to modern facilities and a collaborative environment that fosters innovation and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Familiarise yourself with the latest optical technology and trends in eyewear fashion. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous experience in customer service and how it relates to patient care. Highlight specific examples where you made a positive impact on a customer's experience.
✨Tip Number 3
Research Underwood Eyecare's values and approach to patient care. Being able to articulate why you want to work for them specifically can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, especially in explaining complex optical concepts in simple terms. This will be crucial when assisting patients with their enquiries and ensuring they feel comfortable.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in an optical setting, focusing on customer service and patient care. Use specific examples to demonstrate your skills in frame styling and dispensing.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the optical field and your motivation to join Underwood Eyecare. Mention how your values align with their patient-focused approach and your enthusiasm for working with a supportive team.
Highlight Relevant Experience:In your application, emphasise any previous roles where you assisted with patient enquiries or performed clinical support. This will show that you have the necessary skills for the Optical Assistant position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the optical industry.
How to prepare for a job interview at Hakim Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share specific examples from your past experiences where you went above and beyond to assist a patient or customer, as this role heavily focuses on patient care.
✨Demonstrate Your Optical Knowledge
Even if you're not an experienced Optical Assistant, it's important to show that you have a basic understanding of optical products and services. Brush up on common terms and practices in the optical field, and be ready to discuss how you can apply this knowledge in the role.
✨Highlight Your Teamwork Skills
Underwood Eyecare values a supportive team environment, so be prepared to discuss your experience working in teams. Share examples of how you've collaborated with colleagues to achieve a common goal or improve patient outcomes.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the training opportunities available, the team dynamics, or how success is measured in the role. It shows your genuine interest in the position and the company.
