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- Tasks: Assist customers with queries and provide exceptional service over inbound calls.
- Company: Dynamic customer service company based in Cardiff.
- Benefits: Full training provided, supportive environment, and opportunities for growth.
- Why this job: Make a positive impact on customer experiences without any sales pressure.
- Qualifications: Confident and energetic individuals with a passion for helping others.
- Other info: Great chance to develop your skills in a friendly team.
The predicted salary is between 24000 - 36000 £ per year.
A customer service company in Cardiff is looking for confident and energetic individuals for a Customer Service Advisor role. As the first point of contact, you'll take inbound calls and assist customers with various queries. This role focuses solely on providing exceptional customer service without any sales involved. Full training is provided to help you excel and grow within the organization. This is a fantastic opportunity for those looking to make a positive impact on customer experiences.
Inbound Customer Service Advisor (Training Provided) in Cardiff employer: Hairby Zindzi
Contact Detail:
Hairby Zindzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor (Training Provided) in Cardiff
✨Tip Number 1
Be yourself during the interview! We want to see your personality shine through. Show us how confident and energetic you are, just like the role requires.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you would handle different queries and practice your responses. This will help you feel more at ease when taking those inbound calls.
✨Tip Number 3
Ask questions! We love candidates who are curious. Prepare a few questions about the training process or the company culture to show your interest in making a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the first step towards an exciting career with us.
We think you need these skills to ace Inbound Customer Service Advisor (Training Provided) in Cardiff
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your personality shine through! We want to see your confidence and energy reflected in your words. Make sure to express why you’re excited about the role and how you can contribute to providing exceptional customer service.
Tailor Your Application: Don’t just send a generic application! Take a moment to read the job description carefully and highlight your relevant skills and experiences. We love seeing how you connect your background to the role of an Inbound Customer Service Advisor.
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if necessary, and avoid long-winded sentences. Remember, we’re looking for someone who can communicate effectively with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Hairby Zindzi
✨Know the Company
Before your interview, take some time to research the customer service company in Cardiff. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Active Listening
As an Inbound Customer Service Advisor, you'll need to listen carefully to customers' queries. During the interview, practice active listening by summarising what the interviewer says before responding. This demonstrates your communication skills and shows that you value their input.
✨Showcase Your Energy
The role requires confident and energetic individuals, so let your personality shine through! Be enthusiastic about the opportunity and express your passion for helping others. A positive attitude can make a significant difference in how you're perceived during the interview.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might encounter and how you would handle them. Prepare examples from your past experiences or even hypothetical situations. This will help you articulate your problem-solving skills and demonstrate your ability to provide exceptional customer service.
