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- Tasks: Manage retail accounts, coordinate launches, and ensure flawless execution across multiple teams.
- Company: Join Hairburst, a dynamic beauty brand transforming hair growth solutions.
- Benefits: Competitive salary, performance bonuses, and a hybrid work environment.
- Why this job: Be part of a fast-growing company making waves in the beauty industry.
- Qualifications: Experience in retail or e-commerce; strong organisational and communication skills.
- Other info: Opportunity to learn about retail operations and grow your career in a supportive team.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Manchester (hybrid) • Full-time • Reports to: National Account Manager
Package: Competitive base + performance bonus
Hairburst sits where beauty meets wellbeing. We design effective, habit‑forming hair growth solutions and the experiences that keep customers coming back. Clear routines, measurable results, products that earn a permanent spot in the bathroom.
We’re owner‑operators. In 2014 our founders launched Hairburst with £4k; in 2021 the brand joined a FTSE-100 group (JD Sports); in 2023 the founders bought back 100% to build the company we always wanted to run. Today you'll find us in Boots, Superdrug and Holland & Barrett, on marketplaces and DTC across nine territories, backed by a loyal community of over 1 million customers. Now we’re building the infrastructure for what comes next.
The Growth Studio brings brand, creative, performance, CRM, data, retail and marketplace into one room. Not as departments reporting up, but as collaborators solving the same problem. Weekly working sessions. One plan. Shared dashboards.
Why this role, why now:
- We’re in Holland & Barrett, Superdrug, Druni, Notino, Sephora and a growing list of pure‑play retailers.
- The challenge is making every one of those partnerships actually work: right pricing, right promotions, right execution in store and online, right forecasts, right stock levels.
- We need someone who can run the operational rhythm of our retail accounts.
- Support the National Account Manager on the big strategic relationships while owning day‑to‑day delivery on a defined set of accounts yourself.
This is a hands‑on commercial role. You’ll be across promo calendars, pricing files, planograms, POS shipments, retail media briefs and forecast trackers. You’ll coordinate with Marketing, Demand Planning, Supply, Finance and Merchandising to make sure nothing falls through the cracks.
If you’re organised, commercially sharp and want to learn how retail really works from the inside, this is the role.
What you’ll own:
- Run the rhythm. Weekly sales and forecast trackers, promo performance reviews, pricing and margin checks, customer decks.
- Coordinate launches and promotions.
- Work across Marketing, Demand Planning, Supply, Finance and Merchandising to land seamless execution.
- Land retail basics. Planogram changes, stand updates, POS shipments, compliance follow‑up with merchandising partners.
- Support e‑commerce where relevant. Content briefs, retail media asks, PDP compliance.
- Own a subset of accounts end‑to‑end. Pricing, promo, forecasting, performance.
- Support JBPs and trade terms. Help prepare joint business plans and trade negotiations.
What success looks like (12 months):
- Net sales vs plan: hit or exceeded across your accounts.
- Sell‑out growth and market share improving.
- Flawless execution: Hairburst looks right in every store and on every site.
- Trade spend tracked and promo performance understood.
- Forecast accuracy strong; availability and OTIF on target.
- For e‑comm accounts: PDP compliance, on‑site wins, retail media delivering returns.
- NPD launched with high compliance and strong rate of sale.
- Incremental visibility secured (end‑caps, online real‑estate) that actually paid back.
About you:
- Organised and reliable. You run trackers, hit deadlines, follow up without being asked.
- Commercially curious. You want to understand how retailers make money, how promos work, why some products fly and others don’t.
- Detail‑oriented. You care about getting the small things right because you know they add up.
- Good communicator. Clear emails, confident on calls with buyers, comfortable working across internal teams.
- Comfortable with numbers. Excel confident. You can build a tracker, analyse promo performance, spot a margin issue.
- Bias to action. You see a problem, you flag it or fix it.
- Team player. You’ll work across Marketing, Supply, Finance, Merchandising.
Signals we’re looking for:
- Some experience in retail, e‑commerce, FMCG or account management (1‑3 years ideal, but we’re open to sharp graduates).
- Evidence you’re organised and can juggle multiple priorities.
- Examples where you’ve coordinated across teams to deliver something.
- Comfortable with Excel and confident learning new systems.
- Beauty or adjacent FMCG experience is a plus, not essential.
Nice to have:
- Experience with planograms, stand updates, POS logistics.
- Exposure to Amazon, Lookfantastic or similar accounts.
- Understanding of retail media basics.
- Comfort discussing P&L levers and margins with Finance.
Apply CV + 200 words answering: "Tell us about a time you coordinated something with multiple moving parts (a launch, a project, an event) and kept it on track. What was your role and what did you learn?" Bullets are fine. Plain English. We’re looking for your thinking, not AI‑generated answers. Add your response as an appendix to your CV (single document) and submit via LinkedIn, or email to recruitment@hairburst.com. We’ll only acknowledge complete applications (CV + appendix). If you’ve taken the time to answer properly, we’ll get back to you within 48 hours.
Seniority level: Associate
Employment type: Full‑time
Job function: Business Development, General Business, and Sales
Industries: Internet Marketplace Platforms, Consumer Services, Retail, Health and Personal Care Products
National Account Executive in Manchester employer: Hairburst
Contact Detail:
Hairburst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Executive in Manchester
✨Tip Number 1
Get to know the company inside out! Research Hairburst's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can double your chances of landing an interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail and account management. Think about your past experiences and how they relate to the role. We want to hear your stories, so make them engaging!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm and keeps you on their radar as they make their decision.
We think you need these skills to ace National Account Executive in Manchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the brand. Authenticity goes a long way.
Tailor Your CV: Make sure your CV is tailored to the National Account Executive role. Highlight relevant experience in retail or account management, and don’t forget to showcase your organisational skills. We love seeing how you can juggle multiple priorities!
Nail the Appendix: Your 200-word response is your chance to impress us! Pick a project where you coordinated multiple moving parts and explain your role clearly. Keep it straightforward and in plain English – we’re looking for your thought process, not a fancy essay.
Submit Through Our Website: We encourage you to apply through our website for a smoother process. Make sure you submit your CV along with the appendix as a single document. If you follow these steps, we’ll get back to you within 48 hours!
How to prepare for a job interview at Hairburst
✨Know Your Numbers
As a National Account Executive, you'll need to be comfortable with numbers. Brush up on your Excel skills and be ready to discuss sales forecasts, pricing strategies, and promo performance. Being able to analyse data and spot trends will show that you're commercially sharp.
✨Understand the Retail Landscape
Familiarise yourself with the retailers Hairburst works with, like Boots and Superdrug. Research their market positioning and how they operate. This knowledge will help you speak confidently about how to make partnerships work and demonstrate your understanding of the retail environment.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to juggle multiple priorities and keep projects on track. Think of times when you've coordinated across teams or managed complex tasks. This role requires someone who can run the operational rhythm smoothly, so showing your organisational prowess is key.
✨Communicate Clearly
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, especially when discussing past experiences. Be prepared to explain how you've worked with different teams and how you ensured everyone was aligned. Good communication builds trust and collaboration.
