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- Tasks: Lead and develop our e-commerce strategy while optimising the customer experience.
- Company: Join a dynamic team focused on elevating e-commerce capabilities globally.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and the chance to innovate in e-commerce.
- Why this job: Be at the forefront of e-commerce, driving change and making a real impact.
- Qualifications: 4+ years in e-commerce, Shopify experience preferred, strong data skills required.
- Other info: Work with international teams and manage large-scale projects.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a dynamic and experienced Senior E-Commerce Manager to join our team and drive our e-commerce capabilities to new heights. You will be responsible for leading and developing our e-commerce strategy, optimising the customer experience, and ensuring the seamless operation of our online storefront. The successful candidate will have a proven track record in managing e-commerce platforms, particularly Shopify, and will possess the expertise to manage agencies, large-scale e-commerce change projects, and performance optimization.
Key Skills
- Minimum of 4 years of experience working in e-commerce, with experience in Shopify strongly preferred and experience in consumer goods highly desirable.
- Strong data and commercial skills, with experience of performance measurement and the management of day-to-day trade and an understanding of how to optimise and merchandise a website to drive revenue and profit.
- Technical knowledge, including a working knowledge of conversion rate optimisation, search engine optimisation and user experience design.
- Some knowledge of Web Development technologies such as HTML, CSS and Shopify Liquid would be helpful, but not essential.
- Experience in setting e-commerce strategy across multiple international locations, working as part of an omni-channel brand.
- Proven experience in managing large e-commerce projects and working with external agencies and vendors.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners and demonstrable experience in building and leading high-performing teams.
Main Responsibilities
- Working with a wide range of stakeholders, develop and implement a robust e-commerce strategy that aligns with wider business goals and drives growth across all our international territories.
- Manage our e-commerce trading strategy and the day-to-day management of our websites as well as guiding and managing the development of new features with our development agency.
- Initiate and lead initiatives in search engine optimisation (SEO), conversion rate optimization (CRO), A/B and multivariate testing, and user experience (UX) to create a best-in-class digital experience.
- Lead a programme of continuous improvement through constantly measuring and analysing e-commerce performance and using these insights to drive further improvements as well as remaining up-to-date with the latest e-commerce technologies and trends, ensuring that our platform remains innovative.
- Build, lead, and mentor a strong e-commerce team, fostering a collaborative and high-performance culture.
- Manage relationships with external agencies and vendors, ensuring effective collaboration and delivery of services.
Senior E-Commerce Manager employer: Hair Burst
Contact Detail:
Hair Burst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior E-Commerce Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce, especially those related to Shopify. Being able to discuss recent updates or features during your interview can demonstrate your passion and knowledge of the platform.
✨Tip Number 2
Network with professionals in the e-commerce field, particularly those who have experience with international strategies. Attend industry events or webinars to connect with potential colleagues and learn from their experiences.
✨Tip Number 3
Prepare to showcase your data analysis skills by gathering examples of how you've used data to drive e-commerce performance in previous roles. Be ready to discuss specific metrics and outcomes that highlight your impact.
✨Tip Number 4
Demonstrate your leadership abilities by sharing examples of how you've built and mentored teams in the past. Highlighting your experience in fostering a collaborative culture will resonate well with the hiring team.
We think you need these skills to ace Senior E-Commerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in e-commerce, particularly with Shopify. Include specific achievements and metrics that demonstrate your success in managing e-commerce platforms and driving revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with SEO, CRO, and team leadership, and explain how you can contribute to their e-commerce strategy.
Showcase Relevant Skills: In your application, emphasise your data analysis skills and your ability to optimise user experience. Provide examples of how you've successfully managed large-scale e-commerce projects and collaborated with cross-functional teams.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which is crucial for a Senior E-Commerce Manager role.
How to prepare for a job interview at Hair Burst
✨Showcase Your E-Commerce Expertise
Be prepared to discuss your previous experience in managing e-commerce platforms, especially Shopify. Highlight specific projects where you successfully optimised customer experiences and drove revenue growth.
✨Demonstrate Data-Driven Decision Making
Prepare examples of how you've used data to inform your e-commerce strategies. Discuss performance measurement techniques you've employed and how they led to tangible improvements in sales or user engagement.
✨Communicate Your Leadership Style
Since the role involves building and leading a team, be ready to talk about your leadership approach. Share experiences where you've mentored team members or collaborated with cross-functional teams to achieve common goals.
✨Stay Updated on E-Commerce Trends
Research the latest trends in e-commerce, particularly in SEO, CRO, and UX design. Being knowledgeable about current technologies and innovations will demonstrate your commitment to keeping the company's online presence competitive.
