Direct message the job poster from Haines Watts Leicester
Director at Haines Watts Leicester | Chartered Tax Advisor | Specialising in Growth & Tax Efficiency for Owner-Managed Businesses
Role Description
This full-time on-site role is located in Leicester and will provide comprehensive administrative and business support to ensure the smooth day-to-day running of the office. This includes assisting with maintaining databases and CRM systems, marketing activities, and providing professional front-of-house and administrative support to the wider team.
The Specifics
- Provide general administrative support, including filing, scanning, photocopying, and document management.
- Support marketing events and campaigns, including logistics, promotion, and follow-up activities.
- Assist in scheduling marketing materials, newsletters, and social media content.
- Maintain and update company databases and CRM systems with accuracy and attention to detail.
- Manage telephone and reception duties, greeting visitors and handling calls professionally.
- Arrange and coordinate meetings, appointments, and conference calls.
- Support the team with diary management, correspondence, and administrative tasks.
- Process incoming and outgoing mail and emails efficiently.
- Assist with monitoring office supplies and ordering when necessary.
- Contribute to continuous improvement initiatives and help streamline administrative processes.
Required skills and experience
- A good standard of education, including GCSEs (or equivalent) in English and Maths.
- Strong verbal and written communication skills, with confidence in handling telephone enquiries and taking accurate messages.
- Excellent organisational skills and the ability to prioritise multiple tasks effectively.
- High attention to detail and accuracy in data entry and documentation.
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new software.
- Experience with CRM systems or database management (desirable).
- A proactive and flexible attitude with a willingness to learn and take on varied responsibilities.
- Positive, enthusiastic, and professional demeanour with the ability to work well as part of a team.
- Driving licence and access to transport (desirable).
Desirable skills and experience
- Previous experience in an administrative and office support role.
- Basic understanding of social media management and marketing communications.
- Knowledge of basic bookkeeping or financial administration (advantageous but not essential).
About us
Haines Watts is a firm of chartered accountants that specialises in advising and supporting business owners. We support companies and business owners across the UK, giving our clients access to a vast amount of business expertise and knowledge. Our fresh thinking and practical business approach underpin our values. At Haines Watts Leicester, we pride ourselves on a collaborative culture that values initiative, growth, and genuine care for our clients.
What we offer
- A supportive and friendly team environment.
- Opportunities for learning and professional development.
- Varied workload with the chance to get involved in multiple areas of the business.
