At a Glance
- Tasks: Dispense spectacles, ensure customer satisfaction, and support team development.
- Company: A leading optician practice focused on patient care and team collaboration.
- Benefits: Full-time hours, competitive pay, and opportunities for professional growth.
- Other info: Flexible working days and a supportive environment for career advancement.
- Why this job: Join a dynamic team and make a difference in patients' lives every day.
- Qualifications: Qualified dispensing optician or experienced dispenser with strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Marlborough - Dispensing Optician / Experienced Dispensing Assistant (Full Time including some Saturdays)
Scope
We are looking for a qualified dispensing optician or unqualified experienced dispenser.
Main Responsibilities
- Dispensing spectacles to prescriptions.
- Carrying out collections, adjustments and repairs to spectacles.
- Ensure practice efficiency and compliance with Company procedures.
- Ensure total customer satisfaction with products and services.
- Be an effective motivator, supporting, supervising, training and developing staff.
- Realise the full potential of the practice with regard to patient numbers and sales targets.
- Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired or severely sight impaired.
Personal Specification - Skills, Knowledge and Experience
- You will either need to be a Dispensing Optician registered with the GOC or an experienced and competent dispenser for all prescription and lens types.
- A strong background in customer service and commitment to customer care.
- Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams.
- To be able to communicate clearly and concisely, without using jargon or technical language.
- Excellent verbal and written communication skills.
- Listening skills, to ensure you're giving the customer the best advice.
- Sales experience, and the ability to inspire customer loyalty.
- Teamworking skills, and the ability to lead and motivate staff.
- A flexible approach to work and the ability to adapt to change.
- Self-motivation.
- Attention to detail.
- The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
- Positive and outgoing.
- Flexibility - able to be flexible on days worked and providing cover to other practices.
- Well-presented and professional.
Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time) employer: HAINE & SMITH
Join our dynamic team in Marlborough as a Dispensing Optician or Experienced Dispensing Assistant, where we prioritise employee growth and development in a supportive work culture. Enjoy competitive benefits, including flexible working hours and opportunities for professional training, all while contributing to a customer-focused environment that values your expertise and fosters strong relationships with patients. Our commitment to excellence ensures that you will thrive in a role that is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and connect with potential employers. Share relevant content, engage with industry discussions, and don’t be shy about reaching out to companies directly through their profiles.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to dispensing optics. Role-play with a friend or family member to build your confidence and ensure you can communicate your experience clearly and concisely.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time)
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience in customer service and dispensing. We want to see how you can bring your skills to our team, so don’t hold back!
Keep It Clear and Concise:When writing your application, use straightforward language. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to the responsibilities listed in the job description – it shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at HAINE & SMITH
✨Know Your Stuff
Make sure you brush up on your knowledge of dispensing spectacles and the different lens types. Familiarise yourself with common prescriptions and how to explain them clearly to customers. This will show that you're not just qualified, but also genuinely interested in helping patients.
✨Customer Service is Key
Since a strong background in customer service is essential, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to customer care and satisfaction.
✨Show Off Your Team Spirit
This role involves motivating and supporting staff, so be prepared to discuss your experience in team settings. Highlight any leadership roles you've had and how you’ve helped colleagues grow. This will show that you can contribute positively to the practice's environment.
✨Be Professional and Personable
First impressions matter! Dress well and maintain a positive attitude throughout the interview. Practice clear communication without jargon, and remember to listen actively. This will help you build rapport with the interviewers and demonstrate your ability to connect with patients.
