At a Glance
- Tasks: Help customers find the perfect spectacles and ensure top-notch service.
- Company: Join a friendly optician practice in Marlborough with a supportive team.
- Benefits: Full-time hours, competitive pay, and opportunities for professional growth.
- Other info: Flexible working days and a chance to lead and motivate a great team.
- Why this job: Make a difference in people's lives by enhancing their vision and confidence.
- Qualifications: Must be a qualified dispensing optician or an experienced dispenser.
The predicted salary is between 30000 - 40000 € per year.
Marlborough - Dispensing Optician / Experienced Dispensing Assistant (Full Time including some Saturdays)
Scope
We are looking for a qualified dispensing optician or unqualified experienced dispenser.
Main Responsibilities
- Dispensing spectacles to prescriptions.
- Carrying out collections, adjustments and repairs to spectacles.
- Ensure practice efficiency and compliance with Company procedures.
- Ensure total customer satisfaction with products and services.
- Be an effective motivator, supporting, supervising, training and developing staff.
- Realise the full potential of the practice with regard to patient numbers and sales targets.
- Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired or severely sight impaired.
Personal Specification - Skills, Knowledge and Experience
- You will either need to be a Dispensing Optician registered with the GOC or an experienced and competent dispenser for all prescription and lens types.
- A strong background in customer service and commitment to customer care.
- Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams.
- To be able to communicate clearly and concisely, without using jargon or technical language.
- Excellent verbal and written communication skills.
- Listening skills, to ensure you're giving the customer the best advice.
- Sales experience, and the ability to inspire customer loyalty.
- Teamworking skills, and the ability to lead and motivate staff.
- A flexible approach to work and the ability to adapt to change.
- Self-motivation.
- Attention to detail.
- The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
- Positive and outgoing.
- Flexibility - able to be flexible on days worked and providing cover to other practices.
- Well-presented and professional.
Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time) employer: HAINE & SMITH
Join our dynamic team in Marlborough as a Dispensing Optician or Experienced Dispensing Assistant, where we prioritise employee growth and customer satisfaction. Our supportive work culture fosters collaboration and development, ensuring you have the tools to excel in your role while enjoying a fulfilling career in a vibrant community. With flexible working hours and a commitment to professional training, we offer a unique opportunity to thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field, attend local events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick introduction ready that highlights your experience and what makes you a great fit for the dispensing optician role. Keep it friendly and engaging!
✨Tip Number 3
Show off your customer service skills! In interviews or networking situations, share specific examples of how you’ve gone above and beyond for customers. This will demonstrate your commitment to customer care, which is key in this industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time)
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience in customer service and dispensing. We want to see how you can bring your skills to our team, so don’t hold back!
Keep It Clear and Concise:When writing your application, use straightforward language. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Tailor Your Application:Take a moment to customise your application for the role. Mention specific responsibilities from the job description that excite you and how you can contribute to our practice.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at HAINE & SMITH
✨Know Your Stuff
Make sure you brush up on your knowledge of dispensing spectacles and the different lens types. Familiarise yourself with common prescriptions and how to explain them to customers in simple terms. This will show that you're not just qualified, but also genuinely interested in helping patients.
✨Customer Service is Key
Since this role heavily focuses on customer satisfaction, prepare examples of how you've gone above and beyond for customers in the past. Think about times when you resolved issues or built strong relationships. This will demonstrate your commitment to excellent service.
✨Show Your Team Spirit
Be ready to discuss your experience in leading and motivating a team. Share specific instances where you supported colleagues or contributed to a positive work environment. This will highlight your ability to work well with others and inspire loyalty among staff.
✨Dress to Impress
First impressions matter, especially in a professional setting like this. Make sure you dress smartly and present yourself well. A polished appearance will reflect your professionalism and attention to detail, which are crucial in this role.
