At a Glance
- Tasks: Dispense spectacles, ensure customer satisfaction, and support team development.
- Company: A leading optician practice focused on patient care and team collaboration.
- Benefits: Full-time hours, competitive pay, and opportunities for professional growth.
- Other info: Flexible working days and a supportive environment for career advancement.
- Why this job: Join a dynamic team and make a difference in patients' lives every day.
- Qualifications: Qualified dispensing optician or experienced dispenser with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Marlborough - Dispensing Optician / Experienced Dispensing Assistant (Full Time including some Saturdays)
Scope
We are looking for a qualified dispensing optician or unqualified experienced dispenser.
Main Responsibilities
- Dispensing spectacles to prescriptions.
- Carrying out collections, adjustments and repairs to spectacles.
- Ensure practice efficiency and compliance with Company procedures.
- Ensure total customer satisfaction with products and services.
- Be an effective motivator, supporting, supervising, training and developing staff.
- Realise the full potential of the practice with regard to patient numbers and sales targets.
- Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired or severely sight impaired.
Personal Specification - Skills, Knowledge and Experience
- You will either need to be a Dispensing Optician registered with the GOC or an experienced and competent dispenser for all prescription and lens types.
- A strong background in customer service and commitment to customer care.
- Confidence in dealing with people, with the ability to quickly and easily build rapport and relationships with patients and practice teams.
- To be able to communicate clearly and concisely, without using jargon or technical language.
- Excellent verbal and written communication skills.
- Listening skills, to ensure you're giving the customer the best advice.
- Sales experience, and the ability to inspire customer loyalty.
- Teamworking skills, and the ability to lead and motivate staff.
- A flexible approach to work and the ability to adapt to change.
- Self-motivation.
- Attention to detail.
- The ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
- Positive and outgoing.
- Flexibility - able to be flexible on days worked and providing cover to other practices.
- Well-presented and professional.
Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time) employer: Haine & Smith Opticians LLP.
Join our dynamic team in Marlborough, where we prioritise employee development and customer satisfaction. As a Dispensing Optician or Experienced Dispensing Assistant, you'll benefit from a supportive work culture that encourages growth and collaboration, alongside competitive remuneration and flexible working hours. Our commitment to excellence ensures that you will thrive in an environment that values your skills and fosters meaningful relationships with both colleagues and patients.
Contact Details:
Haine & Smith Opticians LLP. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, be ready to share your story. Highlight your customer service skills and experience in dispensing – make it personal and engaging!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and helps you stand out from the crowd. Plus, it gives you a chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Check out our website for the latest job openings! We’re always looking for talented individuals like you. Applying directly through us not only makes it easier but also shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Dispensing Optician / Experienced Dispensing Assistant - Marlborough (Full-Time)
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience in customer service and dispensing. We want to see how you can bring your skills to our team, so don’t hold back!
Keep It Clear and Concise:When writing your application, use straightforward language. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to the responsibilities listed in the job description – it shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Haine & Smith Opticians LLP.
✨Know Your Stuff
Make sure you brush up on your knowledge of dispensing spectacles and the different lens types. Familiarise yourself with common prescriptions and how to explain them to customers in simple terms. This will show that you're not just qualified, but also genuinely interested in helping patients.
✨Customer Service is Key
Since this role heavily focuses on customer satisfaction, prepare examples of how you've gone above and beyond for customers in the past. Think about times when you resolved issues or built strong relationships. This will demonstrate your commitment to excellent service.
✨Show Off Your Team Spirit
Be ready to discuss your experience in team settings. Highlight instances where you've motivated or trained colleagues, as well as how you’ve contributed to a positive work environment. Employers love candidates who can lead and inspire others!
✨Dress to Impress
First impressions matter, especially in a professional setting like this. Make sure you’re well-presented and dressed appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for.
