Junior Ecommerce Account Manager in Leeds

As a Junior Ecommerce Account Manager, you'll be working across the Hain Celestial and Ella's Kitchen portfolios, to lead and own the digital shelf. You'll work closely with third party Ecom tool partners and support the wider Ecom team by managing day to day trading of existing customers. You'll be a great relationship builder, with the ability to influence and challenge, making sure we make the right decisions and playing a key role in ensuring we land our ambitious growth plans. You'll be creative, ambitious and commercially savvy and will be able to demonstrate the ability to inspire and motivate your customers and fellow team members.

Role responsibilities

• Ecommerce Account Management (30%)
  • Manage key online grocery accounts, driving commercial performance and account growth in line with our budget.
  • Gain a real understanding of your customers' strategies & goals and align them to our plans.
  • Ensure our trade spend is managed effectively. Analyse customer-level data and campaign results to optimise commercial return.
  • Deliver JBP terms with support from the International Ecommerce Manager.
  • Work collaboratively with Marketing to drive our direct-to-consumer business, through optimised online promotional plans and aligning key brand moments in time to our own website.
• Drive the ecommerce strategy (30%)
  • Help us to deliver our E-Commerce strategy with support and guidance from the International Ecommerce Manager.
  • Ensure brilliant basics across product listings, imagery, taxonomy, and availability.
  • Work closely with the third party ecom tool partners to make data lead decisions and drive ownership in sales and marketing.
  • Analyse customer-level data and campaign results to optimise commercial return.
  • Work closely with our shopper marketing team to execute a sponsored search plan alongside online activation plans across the top 4 retailers.
• Sales Fundamentals / Reporting & Tracking (20%)
  • Work with our category and marketing teams to deliver timely category management/insight to help deliver targets and help stand us apart from the rest of our competition.
  • Accurately report sales data (weekly sales number, forecasting, trade spend, promotional performance).
  • Manage and contribute to a broad range of cross functional projects.
  • You are the eyes and ears of your customers. You stay up to date with what is going on in store and online.
• Ecom Sales Support (20%)
  • Support the wider Ecom team managing day to day trading of existing customers – debit note management, media activation, promo administration, delivering CPI, tender preparation and ecom reporting.

You will need to:

• Have experience managing customers, delivering commercial plans and results (preferably within E-Commerce).
• Be passionate and enthusiastic about driving growth in Ecom.
• Demonstrate your ability to live and breathe our values: Own it, Foster inclusion, Be Curious and Win Together.
• Have a willingness to learn and be challenged to think differently.
• Successful in managing stakeholders and communicating across various levels and functions.
• Strong business, financial, and analytical skills with a solutions-driven approach.
• Be a proactive thinker.
• Be able to thrive in an entrepreneurial and exciting environment.
• Have a results focussed mind-set with the ability to “never give up” and find solutions to challenges.
• Articulate with excellent presentation skills. Be able to influence others through your flexible style.
• Have a great grasp of MS Office (Excel in particular).

What can we offer you?

• Competitive salary / rate of pay.
• 25 days annual leave, plus 8 Bank Holidays.
• Option to purchase additional annual leave.
• A day off work to support our charity partners.
• Flexible working options.
• Pension.
• Medical benefit.
• Access to a HUB that offers many discounts from a range of suppliers and retailers.

About The Hain Celestial Group

Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities and the planet through better-for-you brands. For more than 30 years, our portfolio of beloved brands has intentionally focused on delivering nutrition and well-being that positively impacts today and tomorrow.

If Hain Celestial sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!