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For Companies At a Glance
- Tasks: Lead key customer accounts and drive commercial performance for Ella’s Kitchen.
- Company: Join a dynamic, purpose-driven team at Ella’s Kitchen.
- Benefits: Competitive salary, hybrid working, 25 days leave, and flexible options.
- Why this job: Shape the future of a brand that improves children's lives through healthy food.
- Qualifications: Experience in account management and a passion for healthy food.
- Other info: Work in an entrepreneurial environment that values creativity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London / Henley-On-Themes (Hybrid Working) (There is an expectation to be able to travel to our barns in Henley-On-Themes)
Reports to: Customer Controller
Contract Type: Full-Time
Purpose of the Role
As an Account Manager, you will lead and manage key customer accounts, fostering strong relationships while aligning customer goals with our ambitious growth plans. You will support, inspire, and motivate both customers and colleagues to ensure Ella’s Kitchen continues to thrive as a market leader in the High Street and Convenience channels. You will have the opportunity to shape and deliver the strategy for Ella’s Kitchen and Hain Baby Brands, while driving commercial performance and category management excellence.
Key Responsibilities
- Customer Management & Sales Delivery (60%)
- Lead the delivery of UK Net Sales targets in alignment with budgeted goals.
- Bring commercial and brand plans to life with your customers, ensuring execution excellence.
- Manage trade spend effectively, ensuring investments are aligned with strategic objectives.
- Build and maintain strong relationships with customers through a proactive contact strategy, ensuring smooth communication both internally and externally.
- Collaborate with Dealers to track progress and ensure alignment with sales plans.
- Provide accurate sales forecasts, ensuring forecast accuracy for your customer base.
- Sales Fundamentals / Reporting & Tracking (30%)
- Work closely with the category and marketing teams to provide category management insights that help differentiate Ella’s Kitchen from competitors.
- Accurately report sales data, including weekly sales numbers, trade spend, forecasting, and promotional performance, and actively seek areas for improvement.
- Contribute to cross-functional projects, including new product development and market performance reviews.
- Be the ‘eyes and ears’ for your customers, conducting regular store visits and staying updated with market trends to inform internal teams.
- Joint Business Plans (10%)
- Collaborate on the creation of Joint Business Plans (JBP) with customers, ensuring alignment with long-term objectives and delivering on commercial goals.
- Think critically about JBP elements to optimize for both short-term and long-term impact across Ella’s Kitchen and our partners.
- Build detailed bottom-up plans at a SKU level to ensure commercial success while aligning with our brand values.
- Ensure timely delivery of JBPs, ensuring all internal and external approvals are met within set timelines.
What You’ll Need
- Experience: Proven experience managing customer accounts, delivering commercial results, and implementing strategic plans.
- Passion for the Brand: A strong passion for Ella’s Kitchen’s mission to improve children’s lives through healthy food, and a commitment to using business as a force for good.
- Willingness to Learn: An open mind and the ability to think creatively and challenge the status quo.
- Skills: Exceptional commercial acumen and strong numeracy skills. Outstanding relationship-building abilities, with top-notch questioning and negotiation skills. Excellent communicator with the ability to influence and engage internal and external stakeholders. Proactive thinker with the capacity to think strategically and execute with precision. Highly adaptable and comfortable in an entrepreneurial, fast-paced environment. Results-focused with a “never give up” attitude when facing challenges. Strong proficiency in Microsoft Office, especially Excel.
What we can offer you
- Competitive salary / rate of pay
- Hybrid Working Option
- 25 days annual leave, plus 8 Bank Holiday
- Option to purchase additional annual leave
- A day off work to support our charity partners
- Flexible working options
- Pension
- Medical benefit
- Access to a HUB that offers many discounts from a range of suppliers and retailers
At Ella’s Kitchen, we offer the opportunity to join a dynamic, purpose-driven team, where your passion and skills will contribute to the growth of our brand and the impact we have on children’s lives. You will work in an entrepreneurial environment that values creativity, ownership, and personal growth.
If you’re excited to help shape the future of Ella’s Kitchen, inspire others, and deliver exceptional results, we’d love to hear from you! Apply Now and be part of a brand that’s changing the way families think about food!
National Account Manager (High Street) in City of London employer: Hain Daniels Group
Contact Detail:
Hain Daniels Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager (High Street) in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Ella’s Kitchen’s mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how they relate to the role of National Account Manager. Use specific examples that showcase your skills in customer management and sales delivery to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ella’s Kitchen team. So, hit that apply button and let’s get started!
We think you need these skills to ace National Account Manager (High Street) in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for Ella’s Kitchen shine through! We want to see how much you care about improving children’s lives through healthy food. Share any personal experiences or insights that connect you to our mission.
Tailor Your Application: Make sure to customise your CV and cover letter for the National Account Manager role. Highlight your experience in managing customer accounts and delivering commercial results. We love seeing how your skills align with our goals!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Ella’s Kitchen.
How to prepare for a job interview at Hain Daniels Group
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate your commercial acumen. Brush up on key sales metrics and be ready to discuss how you've driven results in previous roles. Bring examples of how you managed trade spend and achieved sales targets.
✨Show Your Passion for the Brand
Ella’s Kitchen is all about improving children’s lives through healthy food. Make sure to express your enthusiasm for their mission during the interview. Share personal stories or experiences that align with their values to show you're genuinely invested in their cause.
✨Prepare for Relationship Building Questions
Expect questions about how you build and maintain customer relationships. Prepare specific examples of how you've successfully collaborated with clients in the past. Highlight your negotiation skills and how you've navigated challenges to achieve mutual goals.
✨Think Strategically About Joint Business Plans
Be ready to discuss your approach to creating Joint Business Plans (JBP). Think critically about what elements are essential for success and how you would align them with both short-term and long-term objectives. Show that you can think strategically while also being detail-oriented.
