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- Tasks: Fix appliances in customers' homes and manage your own schedule.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, bonus potential, staff discounts, and pension contributions.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Enjoy autonomy, make a real difference, and grow your career in a supportive environment.
- Qualifications: Strong communication skills and a valid driving licence required; experience preferred but not essential.
The predicted salary is between 33903 - 38423 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Yeovil and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Field Service Engineer in Yeovil employer: Haier
Contact Detail:
Haier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Yeovil
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the field. A personal recommendation can go a long way in landing that Field Service Engineer role.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with appliances or similar equipment. This will not only boost your confidence but also give you great talking points during interviews.
✨Tip Number 3
Prepare for the interview by researching common questions for Field Service Engineers. Think about how your skills match the job description and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer in Yeovil
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight any relevant technical skills or experience you have, especially if you've worked with white goods before. We want to see how your background can help us deliver brilliant service to our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Communicate Clearly: Strong communication skills are key for this role, so make sure your written application reflects that. Keep it clear, concise, and professional. We want to see how you can keep customers and colleagues updated on your progress!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role and our amazing benefits package!
How to prepare for a job interview at Haier
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show your potential employer that you're not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to keep customers informed and satisfied, as this is crucial for the role.
✨Time Management is Key
Since you'll be managing your own schedule, be ready to discuss how you prioritise tasks and manage your time effectively. Think of specific instances where you've had to juggle multiple responsibilities and how you ensured everything was completed on time.
✨Be Ready to Upsell
The job mentions bonus incentives for upselling products, so come prepared with ideas on how you could promote additional services or products to customers. Show that you understand the importance of this aspect and are eager to contribute to the company's success.