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- Tasks: Provide technical solutions and fix appliances for customers in their homes.
- Company: Join a leading team with brands like Candy, Hoover, and Haier.
- Benefits: Starting salary of £30,000 with potential increases and bonuses.
- Other info: Enjoy 30 days annual leave, staff discounts, and a culture of high performance.
- Why this job: Gain hands-on experience and extensive training while making a difference.
- Qualifications: Self-motivated individuals with great customer service and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Starting salary of £30,000, increasing to £33,903 and £38,423 during employment & up to £6,962 London Allowance.
As a Trainee Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across North West and West London and the surrounding areas, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.
We’re looking for individuals who are self-motivated, well organised and have great customer service skills. You’ll also need good problem-solving ability, to build effective technical fault finding and diagnostic skills. Regardless of your background, our City and Guilds assured in-house training and field-based mentoring has been designed to get you ready for success.
You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role.
Benefits:
- £30,000 per annum starting salary
- Salary increases to £33,903 and £38,423 will be implemented as you progress
- Up to £6,962 London Allowance
- Bonus potential of up to £2,500 per annum
- Enhanced rate overtime
- 30 days annual leave + 3 bank holidays
- Extensive training
- Brilliant staff discounts on products
- Access to Reward Gateway which offers a wide range of retailer discounts
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Trainee Field Service Engineer in London employer: Haier
Contact Detail:
Haier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer in London
✨Tip Number 1
Get to know the brands you'll be working with! Research Candy, Hoover, and Haier to understand their products and values. This will help you connect better during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Think of common appliance issues and how you would tackle them. Being able to demonstrate your technical fault-finding abilities can really set you apart from other candidates.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've provided excellent service in the past. Remember, this role is all about making customers happy, so let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Trainee Field Service Engineer in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trainee Field Service Engineer role. Highlight relevant skills like problem-solving and customer service. We love seeing how your experiences align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Haier
✨Know Your Brands
Familiarise yourself with Candy, Hoover, and Haier. Understand their products and services, as well as their customer service ethos. This will show your genuine interest in the role and help you connect better during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical problems in the past. Whether it's fixing a gadget or resolving a customer issue, demonstrating your problem-solving ability will be key to impressing the interviewers.
✨Demonstrate Customer Service Excellence
Think of situations where you've provided outstanding customer service. Be ready to discuss how you handled difficult customers or went the extra mile to ensure satisfaction. This is crucial for a role that involves direct customer interaction.
✨Be Ready for Practical Questions
Expect questions that assess your technical knowledge and practical skills. Brush up on basic electrical concepts and safety protocols, as well as any relevant experience you have with tools or machinery. This will help you feel more confident during the technical aspects of the interview.