At a Glance
- Tasks: Manage IT operations across the UK & Ireland, ensuring top-notch support and service quality.
- Company: Join Haier Europe, a leader in Domestic Appliances and Smart Home solutions.
- Benefits: Enjoy competitive salary, car allowance, bonus, pension, and 25 days holiday.
- Other info: Hybrid working available with opportunities for travel and career growth.
- Why this job: Take ownership of IT operations and make a real impact in a dynamic environment.
- Qualifications: Experience in IT operations, team leadership, and strong knowledge of server and network technologies.
The predicted salary is between 49500 - 60500 £ per year.
Here at Haier Europe (Candy, Hoover, Haier) our ambition is simple; to be the number one Domestic Appliance and Smart Home business in the UK and Ireland. As we grow our business, we are now looking for a new IT Infrastructure Operations Manager to take responsibility for local operational management of IT across the UK & Ireland and support wider European projects.
As IT Infrastructure Operations Manager, you’ll be responsible for the local operational management of IT across the UK & Ireland sites, with a particular focus on workplace and end-user IT support. You’ll lead the local team dedicated to these activities, ensuring operational continuity, service quality, and adherence to the standards and policies defined at Digital Technology European level.
Benefits:
- Salary DOE
- Car/Car Allowance
- Bonus
- Pension Contribution
- Life Cover
- 25 Days Holiday (+ statutory bank holidays)
- Employee Assistance Program
- Training support schemes to aid your development
- Brilliant discounts on our products and access to Reward Gateway which offers a wide range of retailer discounts
With experience of working within an IT operations role (IT Service Desk or Managed Service Provider) and leading a team of IT support professionals, you’ll have extensive experience of offering multisite support, budget management, supplier management, and contract negotiation. You’ll have demonstrable Server and Network experience (VLAN, LAN and WAN technologies), Telephony experience (VOIP, ACD call centre systems) and a good knowledge of Microsoft products. You’ll have the willingness to travel across UK & Ireland sites (Birchwood, Bolton, Rugby) and European offices, supporting on a variety of Group wide initiatives and projects.
You’ll be based at our Birchwood Park office (WA3 6XG) with hybrid working available (3 days office/2 days home). If you’re an individual who wants a role that offers true ownership and accountability, then apply today!
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
IT Infrastructure Operations Manager employer: Haier
Join a dynamic team as a Field Service Engineer, where you'll enjoy an industry-leading benefits package and the autonomy to manage your work while making a real difference in customers' lives across South Birmingham. With a strong focus on employee growth through City and Guilds-assured training, we foster a high-performance culture that values diversity and inclusion, ensuring every team member can thrive and contribute to our shared success.
