Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Visit customers to fix appliance issues and ensure their satisfaction.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, bonus potential, staff discounts, and generous pension contributions.
- Other info: Dynamic role with excellent training and career growth opportunities.
- Why this job: Enjoy autonomy in your work while making a real difference for customers.
- Qualifications: Strong communication skills and a valid driving licence required; experience preferred but not essential.
The predicted salary is between 33903 - 38423 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Potters Bar and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Up to £6,962 London Allowance.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Field Service Engineer employer: Haier
Contact Detail:
Haier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to technical skills and customer service. Role-playing with a friend can help you feel more confident and articulate your experience effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight any relevant technical skills or experience you have, especially if you've worked with white goods before. We want to see how your background can help us deliver brilliant service to our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Communicate Clearly: Strong communication skills are key for this role, so make sure your written application reflects that. Keep it clear, concise, and professional. We want to see how you can keep customers and colleagues updated on your progress!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Haier
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to keep customers updated and explain technical issues in simple terms. Practice how you would communicate with a customer about a problem and its solution. Clear communication can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Since you'll be managing your time and stock levels, think of examples from your past experiences where you've successfully organised tasks or managed your time effectively. Be ready to discuss how you prioritise your work to ensure customer satisfaction.
✨Emphasise Your Customer Focus
The role is all about helping customers, so be prepared to share stories that highlight your dedication to customer service. Whether it's going the extra mile or resolving a tricky situation, showing your commitment to customer satisfaction will resonate well with the interviewers.