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- Tasks: Provide technical solutions and fix appliances for customers in their homes.
- Company: Join a leading team with brands like Candy, Hoover, and Haier.
- Benefits: Starting salary of £30,000 with potential increases and bonuses.
- Other info: Extensive training and career growth opportunities await you!
- Why this job: Gain hands-on experience and develop your skills in a supportive environment.
- Qualifications: Self-motivated individuals with great customer service and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Starting salary of £30,000, increasing to £33,903 and £38,423 during employment & up to £6,962 London Allowance.
As a Trainee Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across Dagenham and the surrounding areas, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.
We’re looking for individuals who are self-motivated, well organised and have great customer service skills. You’ll also need good problem-solving ability, to build effective technical fault finding and diagnostic skills. Regardless of your background, our City and Guilds assured in-house training and field-based mentoring has been designed to get you ready for success.
You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role.
Benefits:
- £30,000 per annum starting salary
- Salary increases to £33,903 and £38,423 will be implemented as you progress
- Up to £6,962 London Allowance
- Bonus potential of up to £2,500 per annum
- Enhanced rate overtime
- 30 days annual leave + 3 bank holidays
- Extensive training
- Brilliant staff discounts on products
- Access to Reward Gateway which offers a wide range of retailer discounts
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Trainee Field Service Engineer in Dagenham employer: Haier
Contact Detail:
Haier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer in Dagenham
✨Tip Number 1
Get to know the brands you'll be working with! Research Candy, Hoover, and Haier to understand their products and values. This will help you connect better during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Think of common appliance issues and how you would tackle them. Being able to demonstrate your technical fault-finding abilities can really set you apart from other candidates.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've provided excellent service in the past. Remember, this role is all about making customers happy, so let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Trainee Field Service Engineer in Dagenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trainee Field Service Engineer role. Highlight any relevant skills or experiences that align with what we’re looking for, like problem-solving and customer service abilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Haier
✨Know Your Brands
Familiarise yourself with Candy, Hoover, and Haier. Understand their products and services, as well as their customer service ethos. This will not only show your interest but also help you answer questions more effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems. Whether it's a technical issue or a customer service challenge, demonstrating your ability to think on your feet will impress the interviewers.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, be ready to discuss how you would handle various customer scenarios. Highlight any previous experience in customer service and your approach to ensuring a positive experience.
✨Be Ready for Practical Questions
Expect questions that assess your technical knowledge and fault-finding abilities. Brush up on basic electrical concepts and safety protocols, as well as any relevant skills that might come into play during fieldwork.