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- Tasks: Fix appliances in customers' homes and manage your own schedule.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, bonus potential, staff discounts, and generous pension contributions.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Enjoy autonomy, make a real difference, and grow your career in a supportive environment.
- Qualifications: Strong technical skills, customer service experience, and a valid driving licence required.
The predicted salary is between 33903 - 38423 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across RM postcodes and the surrounding areas in London, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Outer London Allowance up to £3,749.20.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Field Service Engineer in Dagenham employer: Haier
Contact Detail:
Haier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Dagenham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to explain why you’re the perfect fit for the Field Service Engineer role in a clear and confident way. Keep it concise but impactful!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Field Service Engineer in Dagenham
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and customer service experience in your application. We want to see how you can bring your unique talents to the Field Service Engineer role!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Haier
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show your potential employer that you're not just a good communicator but also technically savvy.
✨Show Off Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've successfully resolved customer issues in the past. Highlight your communication skills and ability to manage expectations, as this is crucial for the role.
✨Time Management is Key
Since you'll be managing your own schedule, be ready to discuss how you prioritise tasks and manage your time effectively. Think of specific instances where you've had to juggle multiple responsibilities and how you ensured everything was completed on time.
✨Be Ready to Upsell
The job mentions bonus incentives for upselling products, so come prepared with ideas on how you could approach this. Think about how you can identify customer needs and suggest relevant products or services that would enhance their experience.