At a Glance
- Tasks: Provide technical solutions and fix appliances for customers in their homes.
- Company: Join a leading team with brands like Candy, Hoover, and Haier.
- Benefits: Starting salary of £30,000 with potential increases and bonuses.
- Other info: Enjoy 30 days annual leave, staff discounts, and a culture of high performance.
- Why this job: Gain hands-on experience and extensive training while making a difference.
- Qualifications: Self-motivated, organised, with strong customer service and problem-solving skills.
The predicted salary is between 30000 - 38423 £ per year.
Starting salary of £30,000, increasing to £33,903 and £38,423 during employment & up to £6,962 London Allowance.
As a Trainee Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across Bracknell and the surrounding areas, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.
We’re looking for individuals who are self-motivated, well organised and have great customer service skills. You’ll also need good problem-solving ability, to build effective technical fault finding and diagnostic skills. Regardless of your background, our City and Guilds assured in-house training and field-based mentoring has been designed to get you ready for success.
You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role.
Benefits:
- £30,000 per annum starting salary
- Salary increases to £33,903 and £38,423 will be implemented as you progress
- Up to £3,749 London Allowance
- Bonus potential of up to £2,500 per annum
- Enhanced rate overtime
- 30 days annual leave + 3 bank holidays
- Extensive training
- Brilliant staff discounts on products
- Access to Reward Gateway which offers a wide range of retailer discounts
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Trainee Field Service Engineer in Bracknell employer: Haier
As a Trainee Field Service Engineer, you will join a dynamic team that values your growth and development, offering extensive training and mentoring to ensure your success. With competitive salaries, generous annual leave, and a culture that prioritises diversity and inclusion, this role provides an excellent opportunity to build a rewarding career while delivering exceptional service to customers in Bracknell and surrounding areas. Enjoy the benefits of working with renowned brands like Candy, Hoover, and Haier, all within a supportive environment that encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Field Service Engineer in Bracknell
✨Tip Number 1
Get to know the brands you'll be working with! Research Candy, Hoover, and Haier to understand their products and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your problem-solving skills! Think of common appliance issues and how you would tackle them. Being able to demonstrate your technical fault-finding abilities can really set you apart during assessments.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've provided excellent service in the past. Remember, this role is all about making customers happy, so let that shine through in your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Trainee Field Service Engineer in Bracknell
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Trainee Field Service Engineer and working with our fantastic brands. A little enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention your problem-solving abilities and customer service experience, as these are key for us. A tailored application shows us you’ve done your homework!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Haier
✨Know Your Brands
Familiarise yourself with Candy, Hoover, and Haier. Understand their products and services, as well as their customer service ethos. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues or customer service challenges in the past. Highlight your ability to think on your feet and provide effective solutions, as this is crucial for a Trainee Field Service Engineer.
✨Demonstrate Your Customer Service Skills
Since you'll be visiting customers in their homes, it's essential to convey your strong customer service skills. Share experiences where you've gone above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your technical knowledge and fault-finding abilities. Brush up on basic electrical concepts and safety protocols, as well as any relevant experience you have with tools or equipment. This will help you feel more confident during the interview.
