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- Tasks: Fix appliances in customers' homes and manage your own schedule.
- Company: Join a team with three incredible brands and a culture of high performance.
- Benefits: Competitive salary, bonus potential, staff discounts, and pension contributions.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Enjoy autonomy, make a real difference, and grow your career in a supportive environment.
- Qualifications: Strong technical skills, customer service experience, and a valid driving licence required.
The predicted salary is between 33893 - 38423 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Bracknell, Reading and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £32,650 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Field Service Engineer in Bracknell employer: Haier
Contact Detail:
Haier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Bracknell
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your problem-solving abilities. Set up mock scenarios or use practice equipment to showcase your expertise during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and potentially lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team!
We think you need these skills to ace Field Service Engineer in Bracknell
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your technical skills and customer service experience. We want to see how you can bring value to our team as a Field Service Engineer!
Tailor Your Application: Don’t just send the same application everywhere! Tailor it to us by mentioning why you’re excited about working with our brands and how you can contribute to our mission of delivering brilliant service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your experience and qualifications shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Haier
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and domestic appliances. Familiarise yourself with common issues and solutions, as well as the brands you'll be working with. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll need to keep customers updated and manage expectations. During the interview, demonstrate your ability to communicate clearly and effectively. You might even role-play a scenario where you explain a technical issue to a customer in simple terms.
✨Time Management is Key
Since you'll be managing your own schedule, it's important to convey your time management skills. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will reassure them that you can handle the autonomy of the role.
✨Be Ready to Upsell
Understand the products you'll be upselling and think about how you can present them to customers. In the interview, discuss your sales experience and how you can identify customer needs to recommend the right products. This shows you're not just there to fix things but also to enhance customer satisfaction.