At a Glance
- Tasks: Manage IT operations across the UK & Ireland, ensuring top-notch support and service quality.
- Company: Join Haier Europe, a leader in domestic appliances and smart home solutions.
- Benefits: Competitive salary, car allowance, bonus, pension, 25 days holiday, and employee discounts.
- Other info: Hybrid working available with opportunities for travel and career growth.
- Why this job: Lead a dynamic team and make a real impact on IT operations in a growing company.
- Qualifications: Experience in IT operations, team leadership, and strong knowledge of server and network technologies.
The predicted salary is between 49500 - 60500 £ per year.
Here at Haier Europe (Candy, Hoover, Haier) our ambition is simple; to be the number one Domestic Appliance and Smart Home business in the UK & Ireland.
As we grow our business, we are now looking for a new IT Infrastructure Operations Manager to take responsibility for local operational management of IT across the UK & Ireland and support wider European projects.
As IT Infrastructure Operations Manager, you'll be responsible for the local operational management of IT across the UK & Ireland sites, with a particular focus on workplace and end-user IT support.
You'll lead the local team dedicated to these activities, ensuring operational continuity, service quality, and adherence to the standards and policies defined at Digital Technology European level.
Benefits
- Salary DOE
- Car/Car Allowance
- Bonus
- Pension Contribution
- Life Cover
- 25 Days Holiday (+ statutory bank holidays)
- Employee Assistance Program
- Training support schemes to aid your development
- Brilliant discounts on our products
- access to Reward Gateway which offers a wide range of retailer discounts
With experience of working within an IT operations role (IT Service Desk or Managed Service Provider) and leading a team of IT support professionals, you'll have extensive experience of offering multisite support, budget management, supplier management, and contract negotiation.
You'll have demonstrable Server and Network experience (VLAN, LAN and WAN technologies), Telephony experience (VOIP, ACD call centre systems) and a good knowledge of Microsoft products.
You'll have the willingness to travel across UK & Ireland sites (Birchwood, Bolton, Rugby) and European offices, supporting on a variety of Group wide initiatives and projects.
You'll be based at our Birchwood Park office (WA3 6XG) with hybrid working available (3 days office/2 days home).
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.
Our future. In your hands.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent.
We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
In your hands, our three superbrands - Candy, Hoover, Haier - are the innovative power behind our determination to be the number one home appliance business in the UK & Ireland.
And with our shared cultural attitude of Entrepreneurship & Innovation, Zero Distance to the Customer and Io T & Ecosystem Thinking, our people know how to power our future.
Our customers deserve the very best, and in your hands, you'll deliver it.
With the strength of the global leader behind you, the freedom to grow your career inspiring you and the performance of our future driving you, in your hands, our business will be better because of you.
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IT Infrastructure Operations Manager in Hatfield employer: Haier Smart Home UK&I Ltd
As a Sales Executive at our Bolton Service Centre, you will be part of a dynamic team that prides itself on delivering exceptional customer service while promoting our top-tier home appliance products. We offer a supportive work culture with comprehensive training and development opportunities, ensuring you can thrive in your role and achieve your sales targets. With competitive salaries, generous benefits, and a commitment to diversity and inclusion, we provide an excellent environment for personal and professional growth.
Contact Details:
Haier Smart Home UK&I Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Operations Manager in Hatfield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Haier Smart Home UK&I Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Haier Smart Home UK&I Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Haier Smart Home UK&I Ltd!
✨Direct Apply to Haier Smart Home UK&I Ltd
Let's not forget to apply directly through the Haier Smart Home UK&I Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Operations Manager in Hatfield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Haier Smart Home UK&I Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Haier Smart Home UK&I Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Haier Smart Home UK&I Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
