At a Glance
- Tasks: Assist customers with repair requests via phone and live chat, coordinating Engineer visits.
- Company: Haier Smart Home UK&I Ltd, a leader in home technology.
- Benefits: Hybrid working, competitive salary, development training, and various perks.
- Other info: Set shifts with a 1 in 4 weekend pattern, offering work-life balance.
- Why this job: Join a dynamic team and help customers while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26100 - 31900 £ per year.
Haier Smart Home UK&I Ltd in Bolton is hiring a Customer Service Advisor for our omni-channel contact centre.
You will handle repairs requests by phone and live chat, guiding customers through the service process and coordinating Engineer visits when needed.
The role is 37.5 hours per week on a set shift, with a 1 in 4 weekend pattern and a base salary around £26,479.55.
We offer hybrid working where applicable, plus development training and a range of benefits.
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Omni-Channel Customer Service Advisor – Home Repair in Bolton employer: Haier Smart Home UK&I Ltd
As a Customer Service Advisor at our Bolton Call Centre, you'll join a supportive and dynamic work culture that prioritises employee well-being and development. With benefits like hybrid working options, enhanced family leave policies, and a commitment to training, we empower our team to grow while enjoying perks such as staff discounts and social events. Our focus on a customer-first approach ensures that you will be part of a team that values empathy and excellence in service delivery.
