Customer Operations Team Leader# Haier Europe UK & Ireland Careers## Customer Operations Team LeaderApply: Full time: Posted 3 Days Ago: REQ-27116At Haier Europe, home to **Haier, Hoover and Candy**, we're looking for an experienced people manager to drive performance, develop talent and deliver an outstanding customer experience.Leading a team of Order to Delivery Specialists, you'll oversee the end-to-end order journey, working closely with Supply Chain, Operations, Transport and Commercial teams to ensure orders are delivered on time and in full.**What you'll do*** Manage, coach, support and develop a high-performing team* Drive customer service and operational performance* Manage order book activity and delivery commitments* Work cross-functionally with Supply Chain, Logistics and Sales* Identify and implement process improvements* Use data and insight to improve service and efficiency**What you'll bring*** Team leadership experience within Customer Service, Order Management, Logistics or Supply Chain* Excellent interpersonal and stakeholder management and communication skills* Experience driving continuous improvement* Analytical and problem-solving capability* SAP experience (desirable)**Why Haier Europe?*** Salary c£35,000 - £45,000 DOE* Annual bonus* Hybrid working, with 60% office attendance at our Warrington (WA3 6XG) site* Flexible start and finish times* Core working hours of 09:30 - 16:00* Contracted hours of 37.5 per week, worked as 7.5 hours per day plus a one-hour unpaid lunch break. Start and finish times can be adjusted provided core hours are covered and contracted hours are fulfilled.* Supportive culture and career development opportunities within an international organisation* Comprehensive benefits package**Ready to take ownership and make an impact? Apply today and help shape the future of our Order to Delivery function.**UKICFD2D #J-18808-Ljbffr
Customer Operations Team Leader in Warrington employer: Haier Europe
Haier Europe in Warrington is an exceptional employer that prioritises employee growth and a collaborative work culture. With a focus on continuous improvement and digitalisation, employees are empowered to shape the customer journey while benefiting from a supportive team environment and opportunities for professional development.
