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- Tasks: Visit customers to fix appliance issues and ensure their satisfaction.
- Company: Join a dynamic team with three incredible brands.
- Benefits: Competitive salary, bonus potential, staff discounts, and pension contributions.
- Other info: In-house training provided for career growth and development.
- Why this job: Enjoy autonomy in your work while making a real difference for customers.
- Qualifications: Strong communication skills and a valid driving licence required.
The predicted salary is between 33903 - 38423 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Yeovil and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Field Service Engineer in Somerset employer: Haier Europe
Contact Detail:
Haier Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Somerset
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your problem-solving abilities. Set up mock scenarios or use practice questions to get comfortable with explaining your thought process.
✨Tip Number 3
Show off your customer service skills during the interview! Share examples of how you've gone above and beyond for customers in the past. This will highlight your dedication to finding the best outcomes for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight any relevant experience, especially in White Goods Engineering, and showcase your technical skills and customer service abilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Don’t forget to mention your self-motivation and ability to manage time effectively – these are key for us!
Showcase Your Communication Skills: As a Field Service Engineer, strong communication is essential. In your application, demonstrate how you've effectively communicated with customers or colleagues in the past. We love seeing examples of how you keep everyone updated on progress!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen to join our brilliant team!
How to prepare for a job interview at Haier Europe
✨Know Your Stuff
Brush up on your technical knowledge related to white goods and domestic appliances. Be ready to discuss common issues you might encounter and how you'd resolve them. This shows you're not just a people person but also technically savvy!
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond clearly to questions.
✨Time Management is Key
Since you'll be managing your own schedule, think of examples where you've successfully juggled multiple tasks or projects. Share how you prioritise your work to ensure customer satisfaction while keeping everything running smoothly.
✨Bring Your Enthusiasm
Let your passion for helping customers shine through! Talk about why you enjoy being a Field Service Engineer and how you go the extra mile to ensure customer satisfaction. A positive attitude can make a huge difference in your interview!