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- Tasks: Ensure smooth processing of customer orders from receipt to delivery.
- Company: Join a leading home appliance business with a vibrant team.
- Benefits: Competitive salary, hybrid working, generous holiday, and staff discounts.
- Why this job: Be part of a high-performance culture that values your input and growth.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Fantastic office environment with great amenities and career development opportunities.
The predicted salary is between 25150 - 27000 £ per year.
Order Fulfilment Specialist page is loaded## Order Fulfilment Specialistlocations: Warrington, United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: REQ-23993Job DescriptionThree incredible brands, One brilliant team. Together, they’re helping us reach our goal: to be the number one home appliance business in the UK and Ireland. As an **Order Fulfilment Specialist,** you’ll have a key part to play in the success of our organisation.As an **Order Fulfilment Specialist**, you’ll be accountable for ensuring the smooth and effective processing of customer orders from receipt through to delivery. Your remit will span all touchpoints of the customer journey, including updating customer data, processing delivery and collection orders, checking product availability, communicating with carriers and ensuring customer satisfaction.You’ll be based out of our fantastic **Birchwood** park office (WA3 6XG) but you’ll also have the opportunity to work from home **40%** of the time.**Benefits:*** Salary of **£25,150 to £27,000** DOE* Up to **6%** Employer Pension Contribution* 4 x Life Assurance* 25 days’ holiday + statutory* Hybrid working* Enhanced family leave policies* Enhanced sick pay policy* Employee Assistance Program* Training support schemes to aid your development* Free fruit and hot drinks* Brilliant staff discounts on products* Access to Reward Gateway which offers a wide range of retailer discounts* Dress down Friday* Fantastic offices at Birchwood Park. Birchwood Park has an on-site nursery, numerous restaurants and food outlets, a discounted gym and great public transport linksYou’ll have excellent customer service experience gained in a fast-moving business with demonstrable experience building internal and external relationships. You’ll further be able to demonstrate a hands-on approach to problem solving, have excellent communication skills and working knowledge of Microsoft office and be comfortable interpreting financial information.You’ll be working with a variety of internal and external stakeholders, so will need to have excellent communication, negotiation, persuading and influencing skills. It’s also important that you have a desire to solve problems and continually improve our systems and processes.If you have experience within **order fulfilment, order to delivery** or **order processing** then we would like to hear from you.With the strength of our brands behind you, a culture of **high-performance** that motivates you and the **freedom** to drive your career your way, our shared ambition will inspire you and **delight every customer**. Our future. In your hands. Apply now. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.To find out more about what it’s like to work here, visit our careers site:#LI-HYBRIDINDOTC#LI-GWUKICFD2 #J-18808-Ljbffr
Order Fulfilment Specialist employer: Haier Europe
Contact Detail:
Haier Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfilment Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Order Fulfilment Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to order fulfilment and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Showcase your communication skills during the interview. Since you'll be dealing with various stakeholders, demonstrate how you can effectively convey information and build relationships. Remember, it's all about making a great impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in being part of our fantastic team at Birchwood Park.
We think you need these skills to ace Order Fulfilment Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Fulfilment Specialist role. Highlight your relevant experience in order processing and customer service, and don’t forget to mention any specific skills that match the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share examples of how you've successfully managed customer orders and improved processes in previous jobs.
Show Off Your Communication Skills: Since this role involves working with various stakeholders, make sure to showcase your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Haier Europe
✨Know the Company Inside Out
Before your interview, take some time to research the company and its brands. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As an Order Fulfilment Specialist, customer satisfaction is key. Prepare examples from your past experiences where you successfully resolved customer issues or improved processes. Highlight your communication skills and how you build relationships with both internal and external stakeholders.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in order fulfilment or processing. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will illustrate your hands-on approach to problem-solving and your ability to improve systems and processes.
✨Familiarise Yourself with Relevant Tools
Since the role requires a working knowledge of Microsoft Office and interpreting financial information, brush up on these skills before the interview. If you have experience with any order management systems, be sure to mention that as well, as it could give you an edge.