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- Tasks: Lead and empower regional engineering teams to deliver exceptional customer service.
- Company: Dynamic service division with a focus on high performance and innovation.
- Benefits: Competitive salary, car allowance, bonus, and fantastic discounts.
- Why this job: Shape the future of customer delivery while driving your career forward.
- Qualifications: Experience in managing dispersed teams and using field service software.
- Other info: Join a diverse team committed to learning and growth.
The predicted salary is between 48000 - 68000 £ per year.
As a Regional Customer Delivery Manager, working within our Service division, you'll contribute to the success of our growing business by demonstrating your ability to think strategically and empower people and processes, to achieve our goal of zero distance to the consumer. The region you will be responsible for covers Scotland, Northern England, the Midlands, and North Wales.
Responsibilities:
- You’ll be an experienced regional manager with the ability to develop high performing teams, and a dynamic and motivational approach to change management.
- As a Regional Customer Delivery Manager, you will have tactical and operational responsibility for a regional engineering team. This includes direct management of the Service Team Managers who manage engineering teams across the UK & Ireland.
- Your customer-first mindset, along with utilising data, insights and feedback, will be key in maximising customer outcomes and the region's growth.
- Experience of managing a regionally or nationally dispersed engineering workforce is essential.
- Previous use of Field Service Software Applications, such as Salesforce, will be advantageous.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer.
Benefits:
- Up to £68,000 DOE
- Car or Car Allowance
- Bonus
- BUPA
- Life Cover
- 6% Pension
- Brilliant discounts on our products and access to Reward Gateway which offers a wide range of retailer discounts
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Regional Field Service Manager in London employer: Haier Europe
Contact Detail:
Haier Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Field Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Regional Field Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer-first mindset and think about how your experience aligns with their goals. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've developed high-performing teams and managed change effectively. This is key for a Regional Customer Delivery Manager, so make sure your stories are sharp and relevant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team and contributing to our shared ambition.
We think you need these skills to ace Regional Field Service Manager in London
Some tips for your application 🫡
Show Your Strategic Thinking: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can empower teams and processes to achieve our goal of zero distance to the consumer.
Emphasise Your Leadership Experience: As a Regional Customer Delivery Manager, you'll be leading teams. So, share examples of how you've developed high-performing teams in the past. We love hearing about your dynamic approach to change management!
Highlight Relevant Software Experience: If you've used Field Service Software Applications like Salesforce, don't forget to mention it! This experience is advantageous for us, and it shows you're ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Haier Europe
✨Know Your Region
Familiarise yourself with the specific areas you'll be managing, like Scotland and Northern England. Understand the local market dynamics and customer needs, as this will show your strategic thinking and commitment to the role.
✨Showcase Your Leadership Style
Prepare examples of how you've developed high-performing teams in the past. Be ready to discuss your dynamic approach to change management and how you empower your team to achieve their best.
✨Data-Driven Decision Making
Highlight your experience with data and insights. Discuss how you've used these tools to maximise customer outcomes and drive growth in previous roles, especially in managing dispersed engineering teams.
✨Familiarity with Field Service Software
If you've used Field Service Software Applications like Salesforce, make sure to mention it. Share specific instances where these tools helped you streamline operations or improve service delivery.
