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- Tasks: Fix appliances and provide top-notch service to customers in their homes.
- Company: Join Haier Europe, a leader in home appliances with a supportive team.
- Benefits: Competitive salary, bonuses, discounts, and a great pension scheme.
- Why this job: Enjoy autonomy, make a difference, and grow your career in a dynamic environment.
- Qualifications: Strong communication skills and a valid driving licence required.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 27800 - 30800 £ per year.
Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across South West London and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
Industry-leading Benefits- £33,903 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You’ll have the opportunity to earn £38,423 once you’re fully trained and meet the minimum requirements.
- £38,423 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- London allowance of up to £6,962 per annum.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Field Service Engineer in London employer: Haier Europe
Contact Detail:
Haier Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Get to know the company! Research Haier Europe and understand their values, products, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your problem-solving abilities. Set up mock scenarios or use practice questions to get comfortable with troubleshooting common appliance issues.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can double your chances of landing an interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining Haier Europe as a Field Service Engineer.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Field Service Engineer role shine through. We want to see that you’re excited about helping customers and solving problems!
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience and skills. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your technical and customer service skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Haier Europe
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to white goods and appliances. Familiarise yourself with common issues and solutions, as well as the products Haier offers. This will show that you're not just interested in the role but also prepared to tackle the challenges head-on.
✨Show Off Your Communication Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Practice how you explain technical issues in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions, showcasing your customer service skills.
✨Time Management is Key
Since you'll be managing your own schedule, be ready to discuss how you prioritise tasks and handle unexpected changes. Share examples from past experiences where you've successfully managed your time, especially in high-pressure situations.
✨Be Ready to Upsell
Understand the bonus incentives for upselling products and think about how you can approach this in a customer-friendly way. Prepare to discuss any previous sales experience or strategies you've used to encourage customers to consider additional products or services.
