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- Tasks: Troubleshoot and repair home appliances while providing top-notch customer service.
- Company: Leading home appliance company with a focus on exceptional service.
- Benefits: Attractive salary, performance bonuses, pension contributions, and staff discounts.
- Why this job: Join a dynamic team and make a difference in customers' lives every day.
- Qualifications: Valid driving licence and strong technical and customer service skills.
- Other info: Great opportunity for career growth and earning potential through upselling.
The predicted salary is between 36000 - 60000 £ per year.
A leading home appliance company is looking for a Field Service Engineer to provide exceptional service across East London. The role includes troubleshooting and repairing appliance issues in customers' homes, managing stock in the service van, and potential for earnings through upselling.
Candidates should have a valid driving licence and good technical and customer service skills.
The position offers attractive salary and benefits including performance bonuses, pension contributions, and staff discounts.
Appliance Field Service Engineer – East London employer: Haier Europe
Contact Detail:
Haier Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appliance Field Service Engineer – East London
✨Tip Number 1
Get to know the company inside out! Research their products and services, and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be dealing with appliances, brush up on common issues and solutions. Being able to demonstrate your technical know-how can really set you apart from other candidates.
✨Tip Number 3
Don’t underestimate the power of a good first impression! Dress smartly for your interview and be punctual. A friendly attitude and strong communication skills can go a long way in showing you’re the right fit for the customer service aspect of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Appliance Field Service Engineer – East London
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical and customer service skills in your application. We want to see how you can troubleshoot and repair appliances like a pro!
Tailor Your CV: Don’t just send the same CV everywhere! Tailor it to this role by including relevant experience and skills that match what we’re looking for in a Field Service Engineer.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so let us know why you’re the perfect fit without any fluff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Haier Europe
✨Know Your Appliances
Make sure you brush up on your knowledge of common home appliances and their issues. Familiarise yourself with troubleshooting techniques and repair processes, as this will show the interviewer that you're technically savvy and ready to tackle real-world problems.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or gone above and beyond to ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
Managing stock in your service van is crucial for this position. Be ready to talk about how you stay organised and ensure you have the right tools and parts for each job. Mention any systems or methods you use to keep track of inventory.
✨Prepare for Upselling Scenarios
Since there's potential for earnings through upselling, think about how you can identify opportunities to offer additional services or products. Prepare a few examples of how you've successfully upsold in the past, focusing on how it benefited both the customer and your previous employer.
