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- Tasks: Provide technical solutions and fix appliances for customers in their homes.
- Company: Join a leading team with brands like Candy, Hoover, and Haier.
- Benefits: Starting salary of £30,000 with potential increases and bonuses.
- Other info: Enjoy extensive training, staff discounts, and a supportive work culture.
- Why this job: Gain hands-on experience and develop valuable technical skills while helping customers.
- Qualifications: Self-motivated, organised, with strong customer service and problem-solving skills.
The predicted salary is between 30000 - 30000 £ per year.
As a Trainee Field Service Engineer, you’ll be working with three great brands; Candy, Hoover and Haier. Visiting our customers in their homes across Dartford and the surrounding areas, you’ll be providing technical solutions to their problems, fixing their appliances and providing a great customer experience.
We’re looking for individuals who are self-motivated, well organised and have great customer service skills. You’ll also need good problem-solving ability, to build effective technical fault finding and diagnostic skills. Regardless of your background, our City and Guilds assured in-house training and field-based mentoring has been designed to get you ready for success.
You’ll need a full, valid driving licence and the ability to lift & manoeuvre heavy objects and work in restricted spaces, regularly engaging hand dexterity. Colour vision is also important to be able to distinguish between live, neutral and earth wires; offers of employment are subject to testing to ensure that candidates can comply with the basic health and safety requirements of the role.
Benefits:- £30,000 per annum starting salary
- Salary increases to £33,903 and £38,423 will be implemented as you progress
- Up to £6,962 London Allowance
- Bonus potential of up to £2,500 per annum
- Enhanced rate overtime
- 30 days annual leave + 3 bank holiday
- Extensive training
- Brilliant staff discounts on products
- Access to Reward Gateway which offers a wide range of retailer discounts
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
Trainee Field Service Engineer in Kent employer: Haier Europe
Contact Detail:
Haier Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer in Kent
✨Tip Number 1
Get to know the company! Research Candy, Hoover, and Haier. Understanding their products and values will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be fixing appliances, think of common issues and how you'd tackle them. This will prepare you for technical questions and demonstrate your hands-on approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Trainee Field Service Engineer in Kent
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Trainee Field Service Engineer and working with our brands. A bit of personality can go a long way!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant skills or experiences that align with what we’re looking for, like customer service or problem-solving abilities. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Haier Europe
✨Know Your Stuff
Familiarise yourself with the brands you'll be working with, like Candy, Hoover, and Haier. Understand their products and common issues customers face. This will help you demonstrate your technical knowledge and problem-solving skills during the interview.
✨Show Off Your Customer Service Skills
As a Trainee Field Service Engineer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to communicate clearly and handle difficult situations with ease.
✨Get Hands-On Experience
If possible, try to gain some practical experience before the interview. Whether it's fixing appliances at home or volunteering for a local charity, showing that you can handle tools and understand basic repairs will set you apart from other candidates.
✨Be Ready for Practical Assessments
Since this role involves technical fault finding and diagnostics, be prepared for practical assessments during the interview process. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities in real-time scenarios.