Haier Europe is seeking a Customer Experience Advisor to support our D2C operation in the UK and Ireland. You’ll deliver a premium, 5-star service across all customer interactions, acting as the first point of contact for product queries, order amendments and complaints, from initial contact through to resolution.
Based at Birchwood Park (WA3 6XG) with hybrid working (3 days in the office, 2 days at home), you’ll use CRM systems such as Salesforce, Zendesk or Freshdesk, communicate clearly,
#J-18808-LjbffrHybrid Premium Customer Experience Advisor employer: Haier Europe
Haier Europe is an excellent employer that values its employees by offering a competitive salary and comprehensive benefits package, including bonus incentives. Our work culture promotes continuous learning and development, ensuring that our Field Service Engineers have ample opportunities for professional growth while working in a dynamic environment in London. Join us to be part of a team that prioritises high-quality service and customer satisfaction, making every day rewarding.
