At a Glance
- Tasks: Assist customers via phone and live chat, arranging repairs and providing proactive support.
- Company: Join Haier Europe, a leader in domestic appliances with a customer-first approach.
- Benefits: Enjoy a hybrid work setup, competitive salary, and a supportive team environment.
- Other info: Flexible 37.5 hour week with opportunities for growth in a dynamic company.
- Why this job: Make a difference by helping customers resolve issues and enhancing their experience.
- Qualifications: Experience in a call centre and a passion for delivering excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
Haier Europe seeks a Customer Service Advisor – Omni-Channel in Bolton to liaise with customers via telephone and live chat, arrange repairs, and provide proactive support. You will handle enquiries across multiple platforms, offering empathetic, customer-first service and escalating to engineers as needed to resolve faults in domestic appliances.
The role requires experience in a call centre environment, working in a hybrid setup with a 37.5 hour week, and a focus on delivering best-in-class service.
Hybrid Omni-Channel Customer Service Advisor in Bolton employer: Haier Europe
Haier Europe is an excellent employer that values its employees by offering a competitive salary and comprehensive benefits package, including bonus incentives. Our work culture promotes continuous learning and development, ensuring that our Field Service Engineers have ample opportunities for professional growth while working in a dynamic environment in London. Join us to be part of a team that prioritises high-quality service and customer satisfaction, making every day rewarding.
