UK Private Client Manager in London

As Private Client Manager, you will be responsible for leading and developing a team of advisors who manage Hagerty UK's high-value insurance clients, ensuring we provide excellent service throughout the policy lifecycle. This role also plays a key part in driving new business sales through external networking with collectors, introducers and stakeholders. The successful candidate will combine leadership, commercial awareness and strong relationship-building skills. This position will have one direct report, growing to two during 2026.

What you’ll do:

• Implement a tiered servicing strategy within Private Client, enabling enhanced service levels for higher premium clients.
• Monitor and report on service standards with regular review of best practices to keep improving the service model.
• Track key performance metrics around quotes, conversion and renewal retention.
• Manage, coach and develop a team of Private Client advisors.
• Personally manage any complex or UHNW clients.
• Help build and maintain a strong new business pipeline for Private Clients.
• Attend industry, client, and partner events to represent the business.
• Build and maintain strong relationships with key introducers, partners, brokers, and insurers.
• Work closely with marketing teams to ensure we are positioning Private Client in the best channels for lead generation and conversion.
• Work closely with product and pricing teams to enhance the Private Client offering.
• Provide insight from client and advisor feedback to help shape product, pricing and underwriting approaches.
• Support the launch and promotion of new products or proposition improvements.

Key Competencies:

• Proven experience in Private Client or High Net Worth Insurance (preferably motor insurance).
• Previous people management experience.
• Sales and negotiation skills.
• Strong commercial awareness with a focus on business development.
• Excellent communication and relationship management skills.
• Ability to work collaboratively across departments.
• Strong organization skills and attention to detail.

This might describe you:

• Experience leading a Private Client insurance team.
• Existing connections within the automotive and/or insurance industry.
• Knowledge of classic cars, supercars, etc.

Other things to note:

• This role can be worked from any remote location within the United Kingdom.
• This role will require the ability to travel as needed to support team meetings, client visits and events.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable.

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.