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For Companies At a Glance
- Tasks: Handle customer inquiries and collaborate with sales teams to drive engagement.
- Company: Leading electrical solutions provider in Telford with a focus on growth.
- Benefits: Full-time role with personalized onboarding and opportunities for internal mobility.
- Why this job: Join a dynamic team and enhance your customer relations skills while learning.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Entry-level position with potential for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
A leading electrical solutions provider in Telford is seeking a Customer Contact Centre Agent. In this entry-level full-time role, you will handle customer inquiries, driving engagement through exceptional service. You will collaborate with sales teams, process orders, and perform essential administrative duties to ensure alignment with company standards. The opportunity includes personalized onboarding and growth through internal mobility. If you’re passionate about customer relations and eager to learn, join us in this dynamic role.
Customer Contact & Sales Admin Specialist – Growth and Training employer: Hager UK
Contact Detail:
Hager UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact & Sales Admin Specialist – Growth and Training
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. They can give you the inside scoop on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills align with customer service and sales. We want to hear how you can drive engagement and provide exceptional service!
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, let your passion for customer relations shine through. We love candidates who are eager to learn and grow with us.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you’re genuinely interested in the role and appreciate their time.
We think you need these skills to ace Customer Contact & Sales Admin Specialist – Growth and Training
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about customer relations. Share any experiences or skills that highlight your ability to engage with customers and provide exceptional service.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant experiences that align with the responsibilities mentioned in the job description, like handling inquiries and collaborating with teams.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our dynamic team.
How to prepare for a job interview at Hager UK
✨Know the Company
Before your interview, take some time to research the electrical solutions provider. Understand their products, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about handling customer inquiries, be ready to share examples of how you've provided exceptional service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Prepare for Common Questions
Anticipate questions related to sales support and administrative tasks. Practice responses to questions like 'How do you handle difficult customers?' or 'What steps do you take to ensure accuracy in order processing?' This will help you feel more confident during the interview.
✨Express Your Eagerness to Learn
Highlight your passion for customer relations and your desire for growth within the company. Mention that you're excited about the personalized onboarding and internal mobility opportunities, as this shows you're committed to developing your skills and contributing to the team.
