At a Glance
- Tasks: Handle customer inquiries and collaborate with sales teams to drive engagement.
- Company: Leading electrical solutions provider in Telford with a focus on growth.
- Benefits: Full-time role with personalized onboarding and internal mobility opportunities.
- Why this job: Join a dynamic team and enhance your customer relations skills while learning.
- Qualifications: Passion for customer service and eagerness to learn.
- Other info: Entry-level position with potential for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
A leading electrical solutions provider in Telford is seeking a Customer Contact Centre Agent. In this entry-level full-time role, you will handle customer inquiries, driving engagement through exceptional service. You will collaborate with sales teams, process orders, and perform essential administrative duties to ensure alignment with company standards.
The opportunity includes personalized onboarding and growth through internal mobility. If you’re passionate about customer relations and eager to learn, join us in this dynamic role.
Customer Contact & Sales Admin Specialist – Growth and Training in Birmingham employer: Hager UK
Contact Detail:
Hager UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact & Sales Admin Specialist – Growth and Training in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of Customer Contact & Sales Admin Specialist. We want to see your passion for customer relations shine through!
✨Tip Number 3
Show off your enthusiasm! During interviews, let them know why you’re excited about this role and how you can contribute to their team. We love seeing candidates who are genuinely interested!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows you’re keen on the opportunity. Apply through our website for the best chance!
We think you need these skills to ace Customer Contact & Sales Admin Specialist – Growth and Training in Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you're passionate about customer relations. Share any experiences or skills that highlight your ability to engage with customers and provide exceptional service.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight relevant experiences that align with the responsibilities of a Customer Contact Centre Agent, like handling inquiries and collaborating with teams.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Hager UK
✨Know the Company
Before your interview, take some time to research the electrical solutions provider. Understand their products, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Contact Centre Agent, exceptional service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your communication skills and ability to engage with customers effectively.
✨Be Ready for Role-Specific Questions
Expect questions related to sales support and administrative tasks. Think about how you would process orders or collaborate with sales teams. Practising these scenarios can help you articulate your thought process during the interview.
✨Express Your Eagerness to Learn
Since this role offers growth through internal mobility, emphasise your passion for learning and development. Share your enthusiasm for taking on new challenges and how you plan to contribute to the team’s success while growing your own skills.