At a Glance
- Tasks: Provide exceptional customer service and support sales teams in a dynamic environment.
- Company: Leading electrical services company with a focus on customer satisfaction.
- Benefits: Permanent role with opportunities for professional development and ongoing training.
- Why this job: Join us to influence the future of the electrical industry while enhancing your skills.
- Qualifications: Strong communication skills and adaptability are essential.
- Other info: Personalised onboarding ensures you’re set up for success.
The predicted salary is between 30000 - 42000 £ per year.
A leading electrical services company is seeking a Customer Contact Centre Agent in Telford. This permanent role emphasizes exceptional customer service, where you'll serve as the main contact for customer inquiries and collaborate with sales teams.
Ideal candidates will demonstrate strong communication skills and adaptability, ensuring a seamless customer experience. Opportunities for professional development are available through personalized onboarding and ongoing training programs.
Apply now to influence tomorrow’s electrical world.
Customer Contact & Sales Admin Specialist in Telford employer: Hager SE
Contact Detail:
Hager SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Contact & Sales Admin Specialist in Telford
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about exceptional customer service, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your adaptability during interviews. Share examples of how you've successfully handled unexpected challenges in previous roles to demonstrate your problem-solving skills.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team.
We think you need these skills to ace Customer Contact & Sales Admin Specialist in Telford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about exceptional customer service, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers and collaborate with sales teams.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Customer Contact & Sales Admin Specialist role. Mention any relevant experience that showcases your adaptability and customer service prowess.
Highlight Your Professional Development: We love candidates who are keen on growth! In your application, mention any previous training or professional development you've undertaken. This shows us that you're committed to improving your skills and ready to take advantage of our onboarding and ongoing training programs.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity in the electrical services sector!
How to prepare for a job interview at Hager SE
✨Know the Company Inside Out
Before your interview, take some time to research the electrical services company. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Contact Centre Agent, strong communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Adaptability
In this role, adaptability is crucial. Think of situations where you had to adjust quickly to changes or unexpected challenges. Sharing these experiences will highlight your ability to thrive in a dynamic environment, which is essential for providing a seamless customer experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programs, or opportunities for professional development. This shows that you’re not just interested in the job, but also in growing with the company.