Customer Segment Manager Contractors M/F/D

Customer Segment Manager Contractors M/F/D

Full-Time On-site
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In our marketing department, growth is collective: we move forward together, we learn together, and you'll be a key driver. We are shaping tomorrow’s electrical world. You can too, Join us!

As a Customer Segment Manager Contractors M/F/D you will report to the Country Manager Marketing in the Marketing based in Telford for a Permanent contract.

What you will do?

  • Define and execute the acquisition strategy for the electrical contractor segment, strengthening Hager’s position as a preferred partner in the UK market.
  • Develop and lead the 3-year growth plan for the contractor segment, aligning marketing activities with sales targets and performance measurement.
  • Build strong market intelligence by monitoring market trends, competitive activity and emerging technologies to identify growth opportunities and potential threats.
  • Drive customer segmentation and targeting, partnering with Regional Sales Managers to identify priority contractors and optimise sales resource allocation.
  • Lead the deployment of relevant digital content and tools to support both sales interactions and self-service customer journeys.
  • Define the commercial policy for the segment and represent Hager with key industry bodies and senior stakeholders at strategic accounts.

What about you?

  • You have a degree in a relevant field such as Business, Marketing or a technical discipline.
  • You have a background in Sales, Commercial or Marketing within the electrical industry.
  • You have a strong customer and market focus, with the ability to understand buying and decision-making journeys.
  • You are comfortable combining commercial, marketing and digital perspectives to identify and develop growth opportunities.
  • You are confident engaging with a broad range of stakeholders, including Regional Sales Managers, industry bodies and senior stakeholders at key accounts.
  • You are strategic, results-oriented and able to translate market insights into clear priorities and actions.

What we offer?

  • Personalized onboarding experience program designed to make your first days smooth
  • Opportunities to learn and grow through Hager Group's awarded Hi University.
  • Internal career opportunities, over 25% of our recruitments are through internal mobility

What are the recruitment stages?

  • Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
  • You will be invited for a first interview with the hiring manager & the recruiter
  • A second Interview will be then organized with the N+2 & the HR manager

Our success relies on collective energy. Apply now and power up your future with us!

Customer Segment Manager Contractors M/F/D employer: Hager Group

Joining our sales team in Telford means becoming part of a dynamic and innovative environment where your contributions directly impact our collective success. We prioritise employee growth through extensive training and internal mobility opportunities, ensuring that over 25% of our roles are filled from within. With a strong focus on collaboration and continuous improvement, we foster a culture that values leadership, creativity, and data-driven decision-making, making us an exceptional employer for those looking to thrive in their careers.

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Contact Details:

Hager Group Recruitment Team