At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service in a lively pub environment.
- Company: Join The Hagen & Hyde, a trendy new spot on Balham High Street.
- Benefits: Competitive pay, discounts, career growth, and fun team events.
- Other info: Enjoy a supportive team atmosphere with opportunities for training and development.
- Why this job: Be the face of a buzzing pub and create unforgettable experiences for customers.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
The predicted salary is between 13 - 16 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located on Balham High Street, The Hagen & Hyde is our beautiful drinking hole and late night mainstay for South London.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials – a fun, family atmosphere.
- Goes without saying, but we’ll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor in London employer: Hagen & Hyde
At The Hagen & Hyde, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates teamwork and creativity in the heart of South London. With competitive pay, extensive training and development opportunities, and a strong emphasis on employee well-being, we ensure our team members thrive both personally and professionally. Join us for a rewarding career where you can enjoy discounts across our venues, participate in fun team events, and even take your birthday off to celebrate!
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Hagen & Hyde for a drink. Familiarise yourself with the atmosphere and the menu. This way, you can chat about your experience and how you can contribute to their vibe.
✨Tip Number 2
Show off your people skills! As a Supervisor, you'll be the face of the pub. During your interview, share stories about how you've handled tricky customer situations or trained team members. We want to see your passion for service excellence!
✨Tip Number 3
Be ready to discuss your ideas! The job description mentions promoting events and private hire spaces. Think of creative ways to market the venue and bring them up during your chat. It shows you're proactive and ready to make an impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. It’s a simple way to stand out and show you’re genuinely interested in joining the team.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love being part of a vibrant pub environment and are excited about delivering exceptional service.
Tailor Your Experience:Make sure to highlight your relevant experience in premium food and bar establishments. We’re looking for someone who can demonstrate their knowledge of products and service excellence, so be specific about your past roles and achievements.
Be Personable:Remember, we’re all about creating a fun and friendly atmosphere. Use a conversational tone in your application to show us your personality. We want to know that you can connect with customers and your team alike!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Hagen & Hyde. We can’t wait to hear from you!
How to prepare for a job interview at Hagen & Hyde
✨Know Your Products
Make sure you brush up on the food and drink offerings at The Hagen & Hyde. Be ready to discuss your favourite items and why they stand out. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team. Prepare examples of how you've successfully managed a team in the past, especially in busy environments. Highlight your ability to train and motivate others to deliver excellent service.
✨Demonstrate Customer Service Excellence
Think of specific instances where you've dealt with customer queries or complaints effectively. Share these stories during your interview to illustrate your problem-solving skills and commitment to providing an unforgettable experience.
✨Be Approachable and Open-Minded
The role requires you to be approachable and encourage ideas from your team. During the interview, show your willingness to learn and adapt. Ask questions about the team culture and how they foster collaboration, which will demonstrate your fit for the role.
