To provide personal care, home care and/or domestic duties to individuals in their own homes working to personalised and re-ablement care delivery programme
GENERAL REQUIRMENT
- To have a genuine interest in caring for and working with people
- To have good communication skills
- Ability to adapt to varying working situations
RESPONSIBLE TO
- Home Care Co-Ordinator / On-Call Co-Ordinator
MAIN DUTIES AND RESPONSIBILITIES
- To be reliable and committed to providing a high-quality care service to individuals in their own homes
- To be available by phone/mobile phone, and to respond to office messages or texts, on your allocated working days to ensure contact with care co-ordinators / on-call about short notice rota changes and service user information
- To be available at agreed times and to be flexible enough to respond to need at short notice and in varying geographical areas (as reasonable) when required to cover service user visits
- To confirm with area care co-ordinator on receipt of your rota and that the details are correct
- Recognise the team role in the provision of care and support and to attend carer discussion meetings.
- To ensure that when visiting service users that you follow the procedures, guidelines and best practice as laid out in the Employee Handbook provided at Induction
- To provide care or support to service users as detailed in their individual care plan
- To attend service user review meetings as required
- To prompt and, where appropriately trained, to administer prescribed medication as detailed in care plan
- Maintain communication books in service users home, completing details of care provided and date/times of service
- To ensure that personal protective equipment, gloves and aprons are worn at all times during service user care visits
- To communicate with care co-ordinators, on-call or care services manager any issues or concerns that you may have for a service user’s well being
- To communicate with care co-ordinators, on-call or care services manager if there is no care plan or communications book in a service user’s home
- To communicate with care co-ordinators, on-call or care services manager any issues that a service user, their family or representative may raise
- To attend and participate in regular training, development, supervision and appraisal sessions as required
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