At a Glance
- Tasks: Maximise sales, build client relationships, and provide top-notch customer service.
- Company: Belstaff, a brand for independent spirits with a rich history in functional clothing.
- Benefits: Flexible contracts (16, 24, or 32 hours) and a dynamic team environment.
- Other info: Diverse and inclusive workplace committed to personal growth.
- Why this job: Join a legacy brand and make a real difference in luxury retail.
- Qualifications: Passion for sales and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past. Love The Challenge. Find A Way. Go All In. Stand Together. Be The Difference.
A Bit About Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race‑car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: an independent spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are currently searching for a Sales Associate to join the team to maximise sales revenue within the store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand. Strong relationships with clients, sales colleagues and the local business community must be built and maintained.
- To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs.
- To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales.
- To greet, advise and help clients.
- To assist clients on the best products to suit their needs.
- To confidently and professionally answer questions and queries from clients.
- To be able to confidently cross‑sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
- To ensure that the client is the main focus at all times.
- To set a standard that exceeds the benchmark for customer service within the luxury retail industry.
- To ensure customer service levels consistently meet and exceed company expectations.
- To be the role model regarding customer service and sales standards at all times.
- To be up to date on local events and current affairs in order to promote conversation with clients.
- To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
- Professionally handling customer complaints and issues.
- To understand Belstaff’s global and international positioning.
STOCK & SECURITY
- All Belstaff stock is the responsibility of all teams.
- To be aware of Company and Store Security procedures and ensure they are adhered to at all times.
- To ensure tagging & other security systems are adhered to in store.
- To ensure that all stock is protected at all times.
- To be alert to the possibility of theft and follow Company procedures to minimise the opportunity for theft.
- To ensure the standards of storing stock on the shop‑floor and back of house are maintained.
- To participate in all audits and counts.
VISUAL MERCHANDISING
- To ensure that the merchandising is in line with the Belstaff image and commercial objectives of the store.
- To ensure that stock is correctly labelled, tagged and available on the shop floor at all appropriate times.
- Ensuring that the stock is in the best possible condition for sale at all times.
- If any product is not on the shop floor, it should be stored, so as to avoid damage.
Other Key Duties
- Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.
H&S AND SECURITY
- To be aware of and follow all company rules and HSE legislation.
- You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
Sales Associate in Sheffield employer: Hagabadet
Contact Detail:
Hagabadet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Sheffield
✨Tip Number 1
Get to know Belstaff and its products inside out! When you walk into that interview, show us your passion for the brand and how you can connect with customers. The more you know, the better you'll be at making an impact.
✨Tip Number 2
Practice your sales pitch! Think about how you'd approach a customer in-store. Role-play with a friend or family member to get comfortable with upselling and cross-selling our amazing products. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Building connections can really help us see your potential.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Belstaff family. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Sales Associate in Sheffield
Some tips for your application 🫡
Show Your Independent Spirit: When writing your application, let your personality shine through! We want to see how you embody that independent spirit Belstaff is all about. Share your unique experiences and how they relate to the role.
Tailor Your Application: Make sure to customise your application for the Sales Associate position. Highlight your sales experience and customer service skills, and explain how you can help us set the benchmark in-store. Specific examples will make you stand out!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do with our products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Hagabadet
✨Know Your Products
Before the interview, make sure you’re well-versed in Belstaff’s product range. Familiarise yourself with their history, material innovations, and key offerings. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve achieved targets. Think of specific examples where you’ve successfully upsold or cross-sold products. This will demonstrate your ability to drive sales and contribute to the team’s success.
✨Emphasise Customer Service
Belstaff values exceptional customer service, so be ready to share instances where you’ve gone above and beyond for a customer. Highlight your approach to handling complaints and ensuring client satisfaction, as this aligns with their commitment to setting high service standards.
✨Be Engaged and Curious
During the interview, show your enthusiasm for the role and the brand. Ask insightful questions about the company culture, team dynamics, and local events. This will reflect your independent spirit and eagerness to contribute positively to the Belstaff legacy.