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For Companies At a Glance
- Tasks: Maximise sales, build client relationships, and provide top-notch customer service.
- Company: Belstaff, a brand for independent spirits with a rich history in functional clothing.
- Benefits: Flexible contracts (16, 24, or 32 hours) and a dynamic team environment.
- Other info: Diverse and inclusive workplace committed to personal growth.
- Why this job: Join a legacy brand and make a real impact in luxury retail.
- Qualifications: Passion for sales and excellent communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
A Bit About Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race‑car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: an independent spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new.
We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day. We are currently searching for a Sales Associate to join the team to maximise sales revenue within the store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand.
We are currently recruiting for three roles:
- 32‑hour per‑week contract
- 24‑hour per‑week contract
- 16‑hour per‑week contract
We are looking for someone who will be responsible for:
- To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs.
- To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales.
- To greet, advise and help clients.
- To assist clients on the best products to suit their needs.
- To confidently and professionally answer questions and queries from clients.
- To be able to confidently cross‑sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
- To ensure that the client is the main focus at all times.
- To set a standard that exceeds the benchmark for customer service within the luxury retail industry.
- To ensure customer service levels consistently meet and exceed company expectations.
- To be the role model regarding customer service and sales standards at all times.
- To be up to date on local events and current affairs in order to promote conversation with clients.
- To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
- Professionally handling customer complaints and issues.
- To understand Belstaff’s global and international positioning.
STOCK & SECURITY
- All Belstaff stock is the responsibility of all teams.
- To be aware of Company and Store Security procedures and ensure they are adhered to at all times.
- To ensure tagging & other security systems are adhered to in store.
- To ensure that all stock is protected at all times.
- To be alert to the possibility of theft and follow Company procedures to minimise the opportunity for theft.
- To ensure the standards of storing stock on the shop‑floor and back of house are maintained.
- To participate in all audits and counts.
VISUAL MERCHANDISING
- To ensure that the merchandising is in line with the Belstaff image and commercial objectives of the store.
- To ensure that stock is correctly labelled, tagged and available on the shop floor at all appropriate times.
- Ensuring that the stock is in the best possible condition for sale at all times.
- If any product is not on the shop floor, it should be stored, so as to avoid damage.
Other Key Duties
- Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.
H&S AND SECURITY
- To be aware of and follow all company rules and HSE legislation.
- You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
Sales Associate in Seaham employer: Hagabadet
Contact Detail:
Hagabadet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Seaham
✨Tip Number 1
Get to know Belstaff and its products inside out! When you walk into that interview, show us your passion for the brand and how you can connect with customers. The more you know, the better you'll be at making an impact.
✨Tip Number 2
Practice your sales pitch! Think about how you'd approach a customer in-store. Role-play with a friend or family member to get comfortable with upselling and cross-selling our amazing products. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what it takes to succeed as a Sales Associate. Building connections can really help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Belstaff team and ready to go all in!
We think you need these skills to ace Sales Associate in Seaham
Some tips for your application 🫡
Show Your Independent Spirit: When writing your application, let your personality shine through! We want to see how you embody that independent spirit Belstaff is all about. Share your unique experiences and how they relate to the role of Sales Associate.
Tailor Your Application: Make sure to customise your application for the Sales Associate position. Highlight your sales experience and customer service skills, and explain how you can contribute to building strong client relationships. We love seeing candidates who understand our brand!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Belstaff family!
How to prepare for a job interview at Hagabadet
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Belstaff’s product range and their unique features. This will not only help you answer questions confidently but also show your genuine interest in the brand and its offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to meet client needs, as this aligns perfectly with Belstaff's commitment to an entrepreneurial level of service.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales achievements and strategies. Think of specific instances where you met or exceeded sales targets, and be prepared to explain how you can contribute to setting the sales benchmark at Belstaff.
✨Engage with Current Affairs
Stay updated on local events and current trends that could impact retail. Being able to engage clients in meaningful conversations about these topics will set you apart and demonstrate your ability to connect with customers on a deeper level.