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For Companies At a Glance
- Tasks: Maximise sales revenue and build strong client relationships in a dynamic retail environment.
- Company: Join Belstaff, a brand that champions independent spirits and innovative clothing.
- Benefits: Flexible 24-hour contract with opportunities for personal growth and development.
- Other info: Diverse and inclusive workplace committed to making a difference.
- Why this job: Be part of a legacy that values creativity, teamwork, and exceptional customer service.
- Qualifications: Passion for sales and excellent communication skills are essential.
The predicted salary is between 12000 - 16000 £ per year.
Belstaff was created by and for independent spirits. We know that what we do, and who we do it with matters. Join the team and make an impact as we build a legacy that surpasses our incredible past.
A Bit About Belstaff
Belstaff is a functional clothing brand founded to move people forward. Throughout our history we have championed material innovation, collaborating with those who challenge the ordinary and celebrate the joy of the journey. Belstaff has designed protective suits for race-car drivers, windproof smocks for Marines and insulating clothing for mountaineers. One thing is at the heart of all these endeavours: An Independent Spirit. Today, this energy prevails and unites the people who bring the Belstaff brand to life, providing the best products to our customers – both old and new. We are committed to building a team of curious, conscious individuals dedicated to showing up, standing together, and being the difference between a good day and a great day.
We are currently searching for a Sales Associate to join the team to maximise sales revenue within the Store whilst building a strong client base and providing an entrepreneurial level of customer service which sets the highest benchmark for the brand. Strong relationships with clients, sales colleagues and the local business community must be built and maintained. This role is on a 24-hour per-week contract.
Responsibilities
- To set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs.
- To help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales.
- To greet, advise and help clients.
- To assist clients on the best products to suit their needs.
- To confidently and professionally answer questions and queries from clients.
- To be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection.
- To ensure that the client is the main focus at all times.
- To set a standard that exceeds the benchmark for customer service within the luxury retail industry.
- To ensure customer service levels consistently meet and exceed company expectations.
- To be the role model regarding customer service and sales standards at all times.
- To be up to date on local events and current affairs in order to promote conversation with clients.
- To develop and ensure good internal customer service with all other Belstaff Stores and with Head Office.
- Professionally handling customer complaints and issues.
- To understand Belstaff’s Global and International positioning.
STOCK & SECURITY
- All Belstaff stock is the responsibility of all teams.
- To be aware of Company and Store Security procedures and ensure they are adhered to at all times.
- To ensure tagging & other security systems are adhered to in store.
- To ensure that all stock is protected at all times.
- To be alert to the possibility of theft and follow Company procedures to minimise the opportunity for theft.
- To ensure the standards of storing stock on the shop-floor and back of house are maintained.
- To participate in all audits and counts.
VISUAL MERCHANDISING
- To ensure that the merchandising is in line with the Belstaff image and commercial objectives of the store.
- To ensure that stock is correctly labelled, tagged and available on the shop floor at all appropriate times.
- Ensuring that the stock is in the best possible condition for sale at all times.
Other Key Duties
- Must liaise with Store Manager and other Managers/Supervisor on day to day decisions, regarding safety, profitability and legal issues within the store.
H&S & SECURITY
- To be aware of and follow all company rules and HSE legislation.
- You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you by the Company from time to time.
We are an equal opportunity employer and value diversity at our company. We will not discriminate on the basis of sex, race, marital status, disability, age, sexual orientation or religion. We are committed to a fair and accessible recruitment process for all candidates so if you would like us to make any adjustments to the application or interview process, please let us know and we will be happy to support you.
Sales Associate in Manchester employer: Hagabadet
Contact Detail:
Hagabadet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Manchester
✨Tip Number 1
Get to know Belstaff and its products inside out! When you walk into that interview, show us your passion for the brand and how you can connect with customers. It’s all about that independent spirit!
✨Tip Number 2
Practice your sales pitch! Think about how you would upsell or cross-sell products in-store. We want to see you in action, so role-play with a friend to nail those customer interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events where Belstaff is involved. Building relationships can give you an edge and show us you’re committed to being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Belstaff family and making a difference.
We think you need these skills to ace Sales Associate in Manchester
Some tips for your application 🫡
Show Your Independent Spirit: When writing your application, let your personality shine through! We want to see how you embody that independent spirit Belstaff is all about. Share your unique experiences and how they relate to the role of Sales Associate.
Tailor Your Application: Make sure to customise your application for the Sales Associate position. Highlight your relevant skills and experiences that align with our values and the responsibilities outlined in the job description. This shows us you’re genuinely interested!
Be Customer-Centric: Since customer service is key for this role, emphasise your experience in providing exceptional service. Share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Hagabadet
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Belstaff’s product range and their unique features. This will not only help you answer questions confidently but also show your genuine interest in the brand and its offerings.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've driven sales in previous roles. Think about times when you exceeded targets or successfully upsold products. This will demonstrate your ability to maximise sales revenue, which is key for a Sales Associate.
✨Emphasise Customer Service Excellence
Belstaff values exceptional customer service, so be ready to share experiences where you went above and beyond for a client. Highlight your ability to build strong relationships and handle complaints professionally, as this aligns with their commitment to being the difference.
✨Stay Current and Engaged
Familiarise yourself with local events and current affairs that could engage clients in conversation. Showing that you can connect with customers on various topics will set you apart and demonstrate your proactive approach to building a client base.