Hafod in Cardiff is seeking a Customer Experience Specialist to join our team. The role is full-time, 36 hours per week, and based mainly at Head Office in Cardiff with an option to work one day a week from home.
You will be the first point of contact for customers, handling inquiries with professionalism, resolving issues and supporting colleagues. The role is an 18-month fixed-term contract, with Monday to Friday shifts and flexible working where possible.
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Remote-Eligible Customer Experience Specialist (18-Month FTC) in Cardiff employer: Hafod
Hafod is an exceptional employer that prioritises the well-being of its employees while fostering a strong sense of community in Cardiff. With a commitment to professional development, our work culture encourages collaboration and innovation, ensuring that every Community Caretaker has the opportunity to grow and make a meaningful impact in residents' lives. Enjoy the unique advantage of working in a vibrant city, where your contributions directly enhance the quality of living for our communities.
