Peripatetic Administration & Operational Support Assistant in Cardiff

We’re looking for a proactive, organised and compassionate Peripatetic Administration & Operational Support Assistant to join our Care Directorate. This is a fantastic opportunity for someone who enjoys variety, thrives in a fast‑paced environment and wants to support high‑quality care across multiple service locations. You will have the opportunity to work flexibly in a blended work environment across care services, Head Office and home working. This is a 12-month Fixed Term Appointment working closely with our Care Leadership Team to ensure our services run smoothly, efficiently and in line with regulatory standards.

What you will be doing:

• Compliance & Service Support: You will help ensure services meet regulatory and organisational standards by maintaining compliance documents, preparing inspection paperwork, supporting action plans and keeping person‑centred records accurate and up to date.
• Administrative & Operational Coordination: You’ll provide essential admin support by taking accurate minutes, managing data, preparing reports and meeting packs, maintaining organised records, supporting rota updates and assisting with audits, investigations and complaints.
• Client Records & Quality Assurance: You’ll keep client information accurate and person‑centred, support routine audits, gather feedback and assist in producing regular quality reports.
• Financial & Business Support: You will support financial processes such as invoice checks, occupancy tracking and forecasting, maintain referral and admission records, and assist with payroll tasks like timesheet and rota checks.
• People & Team Administration: You’ll assist with recruitment tasks, maintain staff compliance records, and support team communication and training coordination.

What we are Looking For:

• Full driving licence with access to a vehicle.
• Strong education background (NVQ or equivalent in Health & social care will be a bonus) and administrative experience (ideally in care or supported housing).
• Excellent organisation, time management, and ability to work independently.
• Clear written and verbal communication skills.
• Accurate record‑keeping and confident handling of sensitive information.
• Empathetic, professional, and able to build rapport at all levels.

Salary: £27,238.75 per annum, 36 hrs full time with Flexible working, including the potential to work a 9 day fortnight (subject to operational need).

Benefits:

• 25 Days annual leave plus bank holidays (increasing with length of service).
• Pension Contributions of 8% and Salary sacrifice schemes.
• Free parking.
• Employee assistance programme and well-being resource available 24/7.
• ‘Perks’ – a range of shopping and activity discounts and cashback options.
• We are a Family Friendly organisation.
• Develop with the support of our Learning and Development team.

Through our Learning and Development team we provide a range of learning and development opportunities to support you on your learning journey with us. We offer development opportunities for every stage of your career. From technical training to leadership development we have a range of programmes.

Next steps: If you would like further information about this opportunity, please contact Nikhat Shaikh at nikhat.shaikh@hafod.org.uk. If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform to submit your application. Interviews to be held: 15 April 2026 at St.Hilary Court, Cardiff. This role requires a Disclosure and Barring Service (DBS) check for safeguarding purposes. Disclosures are only requested from candidates successfully offered a position. Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.