Hafod Housing Association Limited is seeking a Customer Experience Specialist to be the first point of contact for customers, delivering excellent service and administrative support from our Cardiff base. The role supports responding to inquiries promptly, resolving issues, and assisting customers with urgent requests.
A 36-hour week, 18-month fixed term, with some home-working flexibility. Flexibility around Welsh language skills is desirable, and experience with high call volumes or
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Community CX Specialist (Hybrid) - Cardiff employer: HAFOD HOUSING ASSOCIATION LIMITED
Hafod is an exceptional employer that prioritises the growth and development of its employees, offering a supportive and inclusive work culture. As a Learning and Development Advisor, you'll have access to flexible working arrangements, ongoing training, and career progression opportunities, all while making a meaningful impact in communities across South Wales. Join us to be part of a team that values continuous learning and fosters a sense of belonging.
Contact Details:
HAFOD HOUSING ASSOCIATION LIMITED Recruitment Team
