At a Glance
- Tasks: Provide exceptional customer service and assist with dessert selections.
- Company: Join the celebrated Turkish dessert brand, Hafız Mustafa 1864.
- Benefits: Competitive pay, career growth, and training opportunities.
- Other info: Enjoy a friendly work environment with flexible hours.
- Why this job: Be part of a team bringing legendary desserts to London.
- Qualifications: Customer service experience preferred but not essential; great communication skills needed.
The predicted salary is between 21150 - 25850 £ per year.
Location: 92 Brompton Rd, London SW3 1ER, London, UK
About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honoured with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognise our unwavering commitment to crafting authentic and delightful Turkish sweets.
We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts.
Job Type/Hours: Full-Time / 40 hours
Responsibilities:
- Greeting customers with a warm and friendly demeanour as they enter the store
- Assisting customers in selecting desserts and providing recommendations as needed
- Processing customer orders accurately and efficiently using the point-of-sale system
- Handling cash and card transactions, and ensuring the correct change is given
- Packaging desserts neatly and securely for customers to take away
- Maintaining cleanliness and organization of the counter area
Requirements:
- Previous experience in a customer service or sales role is preferred but not required
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Ability to work effectively in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as needed
Competitive hourly wage or annual salary depends on the experience and the commitment. Opportunities for career growth and advancement. Friendly and supportive work environment. Career development and training opportunities, online and in-house training programmes.
Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London!
Counter Sales Associate employer: Hafiz-Mustafa-1
Hafiz-Mustafa-1 is an attractive employer due to its commitment to employee development and a supportive work culture. Staff enjoy competitive pay, full-time hours, and benefits such as staff meals and training opportunities. The company fosters a positive environment where teamwork and customer satisfaction are prioritized.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Associate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hafiz-Mustafa-1, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hafiz-Mustafa-1!
We think you need these skills to ace Counter Sales Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hafiz-Mustafa-1, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hafiz-Mustafa-1 and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hafiz-Mustafa-1 that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hafiz-Mustafa-1
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
