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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely collection of payments.
- Company: Join Häfele, a trusted name in furniture fittings and hardware.
- Benefits: Competitive salary, health cash plan, and generous holiday allowance.
- Why this job: Be part of a 'People First' organisation that values your contributions.
- Qualifications: Level 2 literacy and numeracy, team player with credit control experience.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
The predicted salary is between 28641 - 32000 ÂŁ per year.
This range is provided by Häfele UK Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
Location: Rugby Head Office
Your new Company:
Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of product as well as our expertise in the industry and excellent customer service. We are a “People First” organisation and understand that it is our people that enable business growth and success.
Your new role:
To provide proactive customer support both internally and externally whilst ensuring the prudent credit risks are taken and cash flow is adequately sustained, maintaining the highest quality possible of accounts receivable.
Responsibilities
- To effectively manage timely and efficient collection of monies due to Hafele UK Ltd
- Meeting cash and debtor day targets set by the Company within agreed timescales
- Ensure efficient and prompt release of pended orders
- Efficient and timely resolution of External and Internal queries to ensure minimal overdue
- Carry out customer credit limit reviews
- Act as a reliable member of the credit control team, working together to ensure service levels are maintained.
What you’ll need to succeed
- Minimum Level 2 literacy and numeracy
- Minimum Level 2 Microsoft applications
- Proven track record of minimising risk and reducing overdues
- SAP Foundation/intermediate level would be advantageous
- Team player
- Proactive
- Experience of dealing with credit insurance and credit references agencies would be advantageous
What you’ll get in return
- Competitive Salary: Enjoy a starting salary of ÂŁ28,641, with the added potential to earn an annual bonus of up to 3% of your yearly pay.
- Benefits including:
- Holiday of 23 days’ basic + 8 bank holidays in a complete year, increasing to 28 days basic with our length of service programme
- Health Cash plan scheme; Claim back up to ÂŁ765 annually for medical and wellbeing costs for yourself, and up to ÂŁ470 for dependent children. This covers a wide range of treatments including dental, optical, therapy, and wellbeing costs, with the added option to increase your level of cover and add another adult.
- Additional benefits include:
- Employee Assistance Programme (EAP) offering confidential support and guidance for you and your family
- 24/7 GP phone service for easy access to medical advice
- Quicker access to medical scans and surgical procedures
- Counselling services
- Discounts on gym memberships to help you stay active
- Hospital treatment insurance
- Huge range of shopping, restaurant and activity discounts
- Enhanced Pension Scheme to secure your financial future & regular financial awareness initiatives
- Life Cover – providing financial security for your loved ones.
- Take advantage of discounts on company stock.
- Cycle to Work Scheme: Make your commute greener and healthier. Save up to 47% on the cost of a new bike and accessories, and spread the payments in a tax-efficient way.
Job details
This is a full-time, permanent position. Core hours of work are 8:45am to 5:30pm, Monday to Friday, however, flexibility will be required for this role. The role is being offered with a hybrid option meaning you would be site-based Monday and Tuesday and a further third day of your choice, with 2 days from home, once training has been completed.
How to apply
A job profile is available on request. Please send your current total remuneration package, CV and covering letter to the Recruitment Team at recruitment@hafele.co.uk.
Other details
At Häfele UK, we’re proud to be a Living Wage accredited employer, demonstrating our commitment to fair pay and the wellbeing of our people. This means every member of our team earns a wage that meets the real cost of living – not just the government minimum – because we believe hard work deserves fair reward.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Accounting/Auditing, Finance, and Customer Service
Industries
- Wholesale Building Materials
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Credit Controller employer: Hafele UK Ltd
Contact Detail:
Hafele UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job at Häfele or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Häfele's values and products. Show us that you understand their commitment to quality and customer service, and how you can contribute to that as a Credit Controller.
✨Tip Number 3
Practice common interview questions related to credit control. Think about your past experiences with minimising risk and resolving queries, and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Häfele team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing accounts receivable and any relevant skills like SAP knowledge or credit insurance experience. We want to see how you can bring value to Häfele!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Mention your proactive approach and how you’ve successfully minimised risks in previous roles. Let us know what makes you tick!
Showcase Your Team Spirit: Since we’re all about teamwork at Häfele, make sure to highlight your ability to work collaboratively. Share examples of how you've contributed to a team environment and resolved queries efficiently. We love a good team player!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our amazing team at Häfele!
How to prepare for a job interview at Hafele UK Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial figures daily. Brush up on your numeracy skills and be prepared to discuss how you've successfully managed cash flow and reduced overdue payments in previous roles. This shows you understand the importance of numbers in this position.
✨Familiarise Yourself with SAP
If you have experience with SAP, make sure to highlight it during your interview. If not, do a bit of research on its functionalities related to credit control. Being able to speak about how you would use SAP to manage accounts receivable can set you apart from other candidates.
✨Show Your Team Spirit
Häfele values teamwork, so be ready to share examples of how you've collaborated with others in past roles. Discuss specific situations where you worked as part of a team to resolve queries or improve processes, demonstrating that you're a reliable team player.
✨Prepare for Customer Scenarios
Since the role involves proactive customer support, think of examples where you've effectively handled customer queries or disputes. Be ready to explain how you maintained professionalism while ensuring timely resolutions, which is crucial for maintaining good relationships and cash flow.