At a Glance
- Tasks: Install, service, and maintain medical devices while providing top-notch customer support.
- Company: Join Haemonetics, a leader in innovative medical technology with a diverse work culture.
- Benefits: Enjoy a competitive salary, company car, private medical insurance, and a rewarding bonus scheme.
- Other info: Flexible travel opportunities and strong career growth potential await you!
- Why this job: Make a real difference in patient care while developing your technical skills in a dynamic environment.
- Qualifications: Degree in engineering or relevant experience, plus excellent customer service skills.
The predicted salary is between 29700 - 36300 £ per year.
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
For East England, the incumbent will be a customer-focused and technically motivated Field Service Engineer, who will be responsible for the installation, service, repair and maintenance of our portfolio of devices and services as well as for providing application support for the customers to ensure correct use of the installed equipment. Ideally residing in the vicinity of Clochester, Peterborough & Luton, strong candidates out with this area may also be considered. The incumbent is expected to travel within their designated region and UK as required.
Our Portfolio of Products include:
- Cell Saver® Elite®+ System: The Cell Saver® Elite®+ autotransfusion system provides hospitals with an easy-to-use way to recover a patient’s own blood during medium to high blood loss procedures. This includes cardiac, orthopedic, trauma, transplant, vascular and OBGYN surgeries. The complete system is designed to be intuitive and flexible for optimal performance and to support exceptional patient care.
- TEG® 6s: Providing fast, actionable results to help you reduce risks, complications and costs. The TEG 6s haemostasis system advances viscoelastic haemostasis testing to deliver high-quality results. The cartridge-based TEG 6s analyser is small, robust and easy-to-operate allowing it to be confidently placed in convenient settings to further reduce time to clinical decisions.
- BloodTrack®: Support patient safety, maintain traceability and reduce costs. The BloodTrack® modular suite of blood management and bedside transfusion solutions act as an extension of your transfusion laboratory information system to optimise your hospital’s blood supply chain and provide safe, secure and fully traceable remote blood storage.
Responsibilities:
- Installation, proactive and preventive maintenance, troubleshooting and repair services for customers in the above-mentioned region.
- Management of minimal downtime on all Haemonetics systems, through effective training of site personnel and quick problem investigations.
- Organization, coordination and preparation of application training.
- Delivery of application training to site personnel to effectively use the medical equipment installed.
- Coordination and delivery of technical training for customer personnel, as well as Haemonetics’ employees.
- Development of strong partnerships with prospective customers by organizing product demos as well as with existing Haemonetics’ customers by constantly promoting our products.
Education and Experience Requirements:
- Degree in technical engineering or technical education with sound technical knowledge or at least four years of experience in a Field Service position or medical device environment or a similar role.
- Impeccable customer service skills and a confident and professional manner in customer-facing environments.
- Technical aptitude to understand, train customers and users on products.
- Excellent mastery of English.
- Flexibility to travel and overnight stays (1 or 2 nights per week on average).
- Ability to work autonomously in a constantly changing environment.
- Self-motivated with the ability to work independently.
- Capacity to manage time constraints.
- Demonstrated computer & basic networking skills.
- Full Driving license.
Benefits:
- Bonus
- Rewards Scheme
- Company Car
- Company Pension
- Life Insurance
- Private Medical Insurance
- Sick Pay
Schedule: Monday to Friday
Field Service Engineer - UK East England employer: Haemonetics
Haemonetics is an exceptional employer, offering a vibrant and inclusive work culture that fosters collaboration and innovation in the healthcare sector. Employees benefit from comprehensive professional development opportunities and the chance to make a meaningful impact on patient care through cutting-edge transfusion management solutions. Located in the UK, the company provides a supportive environment where your contributions are valued, and your career can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - UK East England
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Haemonetics as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Haemonetics and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Haemonetics’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - UK East England
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Haemonetics, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Haemonetics, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Haemonetics.
How to prepare for a job interview at Haemonetics
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Haemonetics offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Haemonetics but also helps you get a feel for whether you’d thrive in that environment.
