Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, service, and maintain medical devices while providing top-notch customer support.
- Company: Join Haemonetics, a diverse and dynamic employer focused on innovation.
- Benefits: Enjoy a rewarding career with opportunities for growth and development.
- Why this job: Make a real difference in healthcare by supporting vital medical equipment.
- Qualifications: Degree in engineering or relevant experience, plus excellent customer service skills.
- Other info: Flexible travel required; work independently in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
For our Field Service organization, we are currently looking for a Field Service Engineer & Application Specialist. This is a field-based role. The ideal location for the candidate would be Reading, Yeovil, Bristol triangle. For South West England & South Wales Region, the incumbent will be a customer-focused and technically motivated Field Service Engineer, who will be responsible for the installation, service, repair and maintenance of our portfolio of devices and services as well as for providing application support for the customers to ensure a correct use of the installed equipment.
Responsibilities:
- Installation, proactive and preventive maintenance, troubleshooting and repair services for customers in the above-mentioned region.
- Management of minimal downtime on all Haemonetics systems, through effective training of site personnel and quick problem investigations.
- Organization, coordination and preparation of application trainings.
- Delivery of application training to site personnel to effectively use the medical equipment installed.
- Coordination and delivery of technical training for customer personnel, as well as Haemonetics’ employees.
- Development of strong partnerships with prospective customers by organizing product demos as well as with existing Haemonetics’ customers by constantly promoting our products.
Education and Experience Requirements:
- Degree in technical engineering or technical education with sound technical knowledge or proven experience.
- At least 4 years of experience in a Field Service position or medical device environment or a similar role.
- Impeccable customer service skills and a confident and professional manner in customer-facing environments.
- Technical aptitude to understand, train customers and users on products.
- Excellent mastery of English.
- Flexibility to travel and willingness to overnight.
- Ability to work autonomously in a constantly changing environment.
- Self-motivated with the ability to work independently.
- Capacity to manage time constraints.
- Demonstrated computer & basic networking skills.
- Driving license.
Field Service Engineer & Application Specialist - UK South West employer: Haemonetics
Contact Detail:
Haemonetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer & Application Specialist - UK South West
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and don’t be shy about asking for informational interviews. Building connections can open doors that you didn’t even know existed.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, whether at a job fair or through networking, bring along a portfolio of your work or case studies. This gives you a chance to demonstrate your technical expertise and customer service skills in action.
✨Tip Number 3
Prepare for the interview by researching the company and its products. Understand their values and how they operate. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Field Service Engineer & Application Specialist - UK South West
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer & Application Specialist role. Highlight your technical skills and customer service experience, as these are key for us at Haemonetics.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of your past experiences that align with the responsibilities mentioned in the job description.
Showcase Your Technical Knowledge: Since this role requires a solid understanding of medical devices, don’t shy away from showcasing your technical knowledge. Mention any relevant certifications or training that could set you apart from other candidates.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Haemonetics
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service engineering and medical devices. Familiarise yourself with Haemonetics' products and services, as well as common troubleshooting techniques. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or trained users effectively. This will demonstrate your ability to build strong relationships with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Practice responding to questions like, 'How would you handle a situation where a customer is unhappy with the installation?' This will help you articulate your thought process and approach to real-world challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.