At a Glance
- Tasks: Provide technical support and build relationships with customers across EMEA.
- Company: Join a diverse and dynamic team at Haemonetics, a leader in medical technology.
- Benefits: Structured onboarding, ongoing coaching, and opportunities for international career growth.
- Other info: Collaborative environment with exposure to innovative healthcare solutions.
- Why this job: Make a real impact in healthcare while developing your technical expertise.
- Qualifications: Fluent in English, Italian, and German; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are constantly looking to add to our core talent.
If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further – Haemonetics is your employer of choice.
Job Details
We are looking for a motivated and customer‑focused Implementation Specialist to join our EMEA team.
This is a fantastic opportunity for someone who enjoys working in an international environment, has strong communication skills, and is eager to develop their technical expertise within the medical device industry.
- What You'll Be Doing
- Provide technical assistance and troubleshooting support to customers and field teams across the EMEA region.
- Build trusted relationships with customers and internal stakeholders.
- Support product installations, upgrades, and technical investigations.
- Collaborate with cross‑functional teams, including Service, Sales, Quality, and R&D.
- Continuously develop your technical expertise and become a subject‑matter expert within your area.
- Contribute to improving customer satisfaction and operational excellence.
What We're Looking For
- Fluent in English, Italian, and German. French is a strong advantage.
- Strong communication and customer service skills.
- A natural curiosity and interest in technical products and troubleshooting.
- The ability to learn quickly and adapt in a dynamic international environment.
- A collaborative and proactive approach to problem‑solving.
- Previous experience in customer support, technical support, healthcare, life sciences, engineering, or a related field (beneficial but not essential).
- Previous project management experience is a plus.
- What You'll Gain
- Structured onboarding and extensive product training.
- Ongoing coaching and development from experienced professionals.
- Exposure to a highly innovative healthcare and medical technology environment.
- Opportunities to expand your responsibilities and grow your career internationally.
- The chance to make a real impact by supporting healthcare professionals and patients across Europe.
If you are multilingual, technically curious, customer‑oriented, and eager to grow, we'd love to hear from you.
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Implementation specialist - Coventry (Hybrid) employer: Haemonetics Software Solutions
At Haemonetics, we pride ourselves on being an exceptional employer that fosters a diverse and dynamic work environment. As an Implementation Specialist in Coventry, you'll benefit from structured onboarding, extensive training, and ongoing development opportunities, all while making a meaningful impact in the healthcare sector. Join us to collaborate with cross-functional teams and grow your technical expertise in a supportive atmosphere that values innovation and customer satisfaction.
Contact Details:
Haemonetics Software Solutions Recruitment Team
