At a Glance
- Tasks: Install, service, and maintain innovative medical devices while providing top-notch customer support.
- Company: Join Haemonetics, a leader in medical technology with a diverse and dynamic work culture.
- Benefits: Enjoy a company car, bonus rewards, private medical insurance, and a solid pension plan.
- Other info: Flexible travel opportunities and a chance to grow in a fast-paced, supportive team.
- Why this job: Make a real difference in patient care while developing your technical skills in a rewarding environment.
- Qualifications: Degree in engineering or relevant experience, plus excellent customer service and technical skills.
We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice.
Job Details
For East England, the incumbent will be a customer-focused and technically motivated Field Service Engineer, who will be responsible for the installation, service, repair and maintenance of our portfolio of devices and services as well as for providing application support for the customers to ensure correct use of the installed equipment. Ideally residing in the vicinity of Clochester, Peterborough & Luton, strong candidates out with this are may also be considered, the incumbent is expected to travel within their designated region and UK as required.
Our Portfolio of Products include:
- Cell Saver® Elite®+ System The Cell Saver® Elite®+ autotransfusion system provides hospitals with an easy-to-use way to recover a patient's own blood during medium to high blood loss procedures. This includes cardiac, orthopedic, trauma, transplant, vascular and OBGYN surgeries. The complete system is designed to be intuitive and flexible for optimal performance and to support exceptional patient care.
- TEG® 6s Providing fast, actionable results to help you reduce risks, complications and costs The TEG 6s haemostasis system advances viscoelastic haemostasis testing to deliver high-quality results. The cartridge-based TEG 6s analyser is small, robust and easy-to-operate allowing it to be confidently placed in convenient settings to further reduce time to clinical decisions.
- BloodTrack® Support patient safety, maintain traceability and reduce costs The BloodTrack® modular suite of blood management and bedside transfusion solutions act as an extension of your transfusion laboratory information system to optimise your hospital's blood supply chain and provide safe, secure and fully traceable remote blood storage.
Responsibilities
- Installation, proactive and preventive maintenance, troubleshooting and repair services for customers in the above - mentioned region
- Management of minimal downtime on all Haemonetics systems, through effective training of site personnel and quick problem investigations
- Organization, coordination and preparation of application training
- Delivery of application training to site personnel to effectively use the medical equipment installed
- Coordination and delivery of technical training for customer personnel, as well as Haemonetics' employees
- Development of strong partnerships with prospective customers by organizing product demo as well as with existing Haemonetics' customers by constantly promoting our products
Education and Experience Requirements
- Degree in technical engineering or technical education with sound technical knowledge or at least four years of experience in a Field Service position or medical device environment or a similar role
- Impeccable customer service skills and a confident and professional manner in customer facing environments.
- Technical aptitude to understand, train customers and users on products
- Excellent mastery of English
- Flexibility to travel and overnight stays (1 or 2 nights per week on average)
- Ability to work autonomously in a constantly changing environment
- Self-motivated with the ability to work independently
- Capacity to manage time constraints
- Demonstrated computer & basic networking skills
- Full Driving license
Benefits
- Bonus Rewards Scheme
- Company Car
- Company Pension
- Life Insurance
- Private Medical Insurance
- Sick Pay
- Schedule: Monday to Friday
EEO Policy Statement
Throughout our history, we have earned a solid reputation for product innovation, technical expertise, and operational excellence. Today, our products, internal research and development, marketing partnerships, and product acquisitions reflect our unwavering commitment to provide safe and available blood for patient transfusions and for use in pharmaceuticals. We rely on our talented global workforce to help us achieve our mission of providing innovative medical devices that advance the safety, quality, and availability of the world's blood supply. To achieve our business goals and objectives, we are committed to attracting and retaining the best and brightest talent while offering a challenging, dynamic, and exciting work environment that offers professional growth and development.
#J-18808-Ljbffr
Field Service Engineer - UK East England in Colchester employer: Haemonetics Software Solutions
Haemonetics Software Solutions is an exceptional employer, offering a dynamic work environment where multilingual talents can thrive. With a strong focus on employee growth and collaboration across diverse teams, you will have the opportunity to develop your expertise in healthcare technology while building meaningful relationships with customers across the EMEA region. Our supportive culture and commitment to innovation make this an ideal place for those seeking a rewarding career in tech and support.
Contact Details:
Haemonetics Software Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - UK East England in Colchester
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer - UK East England role you’re after at Haemonetics Software Solutions.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Haemonetics Software Solutions a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Haemonetics Software Solutions.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer - UK East England at Haemonetics Software Solutions, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer - UK East England in Colchester
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer - UK East England, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Haemonetics Software Solutions a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Haemonetics Software Solutions specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Haemonetics Software Solutions
✨Brush Up on Core Engineering Principles
Before heading into the interview with Haemonetics Software Solutions, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Haemonetics Software Solutions want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
