Director of Operations

Job Title: Operations Director – Powered Access

£70,000-£100,000 plus bonus, benefits and share scheme

About Us

Hadley Marriot are representing a leading provider of powered access solutions across the UK, supporting customers in construction, infrastructure, maintenance, and industrial sectors. With a modern fleet, a reputation for safety and reliability, and an ambitious growth trajectory, we’re now seeking a proven Operations Director with experience of managing teams and developing processed in the Powered Access worldto take the lead in driving operational performance, service delivery, and future scalability.

The Role

You will be responsible for the end-to-end operational performance of our business from depot efficiency and engineering turnaround, to fleet optimisation and customer satisfaction. You’ll be a key member of the senior leadership team, helping shape the strategic direction of the company and ensuring we remain the supplier of choice in a highly competitive market.

Key Responsibilities

• Lead national operations across depots, engineering teams, transport and service
• Drive utilisation, availability, and reliability across the fleet
• Oversee health & safety, compliance, and quality standards – ensuring operational excellence across all sites
• Optimise asset management and engineering turnaround to minimise downtime
• Collaborate closely with sales, hire desk, and commercial teams to align service delivery with customer expectations
• Implement KPIs, reporting structures, and performance reviews to drive accountability
• Identify and execute process improvements to support scale and profitability
• Mentor, develop and inspire depot and operational managers to deliver against targets
• Support strategic growth including potential acquisitions, new depot openings, or service expansions

What You’ll Bring

• Senior operations leadership experience within powered access, plant hire, construction equipment, or a closely related sector
• Deep understanding of fleet management, engineering turnaround, and depot performance
• Track record of driving safety, compliance, and operational improvement
• Commercially aware, with experience working cross-functionally with sales and commercial teams
• Strong leadership, coaching and change management skills
• Data-driven mindset, with experience using KPIs and reporting tools to monitor and improve performance
• Comfortable operating at both strategic and hands-on levels

Why Join Us?

• Play a key role in shaping the future of a growing, respected access business
• Senior leadership position with real influence and autonomy
• Work in a fast-moving, safety-critical environment where excellence is valued
• Competitive base salary + bonus + company car + benefits

Ready to elevate your next move?

• We’re looking for a proven leader who’s ready to make a difference. Apply now or contact us directly for a confidential chat.